Starbucks sued over hot chocolate incident


An Indianapolis couple, Michael and Alexis Brennan, is suing Starbucks, claiming that they served their daughter a cup of hot chocolate, which subsequently spilled and left her with serious burns. The daughter, whose age was not given, but was young enough to fit in a car seat, was said to have been riding strapped into that car seat in the back of the car when she spilled the drink. The mother stopped the car and got out to discover that the "skin on [her] leg was falling off of her."
Starbucks is supposed to serve their kids sized drinks at about 20 degrees less than their standard temperature, putting those drinks at about 140F or so, which is hot, but not incredibly so when you consider the size of the cup and the fact that they are often topped with an inch or more of cold whipped cream, as this particular drink was. The baristas can make it at a lower temperature if requested. A high percentage of parents test the temperature of their kids' drinks by taking a sip themselves, but Ms. Brennan only subjected the drink to a visual inspection before handing it to her daughter. A small child holding a drink of any kind in the backseat of a moving car, especially if he or she is small enough to have to be confined to a car seat, sounds like a recipe for disaster, regardless of whether the drink is hot or not. The parents are, of course, seeking (unspecified) damages.

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