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Old 05-06-2009, 01:25 AM
B-Line's Avatar
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Join Date: Mar 2005
Location: Los Angeles...
Posts: 4,460
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Restaurant reparations

Hey folks..

Wanted to get your thoughts..

Valentines Day, I had some family in town and six of us went on a double date to a fancy LA restaurant. The short version of the story goes like this:
Sat us two hours late.
Food was mediocre
Table was horrible, smokey and cold, by the door..

Basically our V-Day was ruined by a bad restaurant experience.

So I went on Yelp and wrote an absolutely scathing review. A few weeks later the restaurant tracked us down by our reservation and apologized. They sent me and my wife a coupon for a free meal.

So here's my questions..
1) Do we accept the free meal?
2) Do I take down the bad review of the restaurant?
3) Do we accept the free meal, leave the bad review, and write an update, showing that the restaurant tried to make it better...

But here's the other thing that bothers me. There were six of us there for V-day. Two local couples and one couple from out of town. Considering they ruined all our V-Days, shouldn't they try to get all of us back in for a free meal or at least, my wife and I and the other local couple?

The coupon also says, "does not include tip or alcohol.." which I can understand, but really, isn't this a half assed attempt...

Or should I just forgive them, take down the bad review and move on?
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