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What is the purpose of a BMW sales rep?
Maybe I should re-phrase... Why would anybody who keeps up with this forum and is interested in BMW's in general need one? I feel like I know more about the cars that are for sale at the dealership than any sales person that I have ever talked with. (Mini is an exception, their reps know their cars)
I want to test drive a new X3 this thursday as my Clubman is going in for service, but I dread having to deal with a sales person who doesn't know the ins and outs of their vehicles. It is also amazing how most BMW sales people can't seem to distinguish between the customer that is there for the performance of BMW's verses the people that buy their cars for prestige of owning a BMW. If I'm asking about adaptive suspension, transmission settings and steering feel/feedback... don't turn around and say "well, I don't know the answer to that question, but I can tell you that you are gonna look good in this 335!" Really? I feel like I would have a better experience if the master technician was the person selling the cars. In the past I have asked to speak directly the technician working on my car and it was a much better experience than dealing with a middle-man Service advisor. Is it just here in Atlanta? Do others on the forum ever deal with true BMW enthusiast salespeople that actually know their cars? Rui
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