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-   -   Good dealer experience in Fairfax, VA (https://xoutpost.com/bmw-sav-forums/x5-e53-forum/29485-good-dealer-experience-fairfax-va.html)

george1202 03-28-2007 09:16 PM

Good dealer experience in Fairfax, VA
 
I just want to share my good experience with BMW of Fairfax in Fairfax, VA. I bought a total of 3 BMWs in the last year (03 X5, 07 X5 and 07 330i) from my competent sales executive Kyle Groome and I tell you this dealer can make major warranty repairs fast and efficient even w/o appointments. Kyle was great from sales to assisting me in problems in my certfied pre-owned X5 even a few months after the sale. Kudos to these guys making the ultimate driving machine better in the reliability zone.

JV 03-28-2007 11:01 PM

Glad to read this, let's hope more folks around here get that same kind of treatment and we can stop calling dealerships $tealerships!

motordavid 03-29-2007 08:09 AM

Nice to read, but I suspect buying 3 cars in a year from that joint,
adds a lil' vigor and quickstep to the "yes sir, no sir, three bags full sir",
process and fawning.

george1202 03-29-2007 03:12 PM

Quote:

Originally Posted by motordavid
Nice to read, but I suspect buying 3 cars in a year from that joint,
adds a lil' vigor and quickstep to the "yes sir, no sir, three bags full sir",
process and fawning.

That's a good point. I did however bring back my 03 X5 because of headlight fogging and even though it was not suppose to be covered under the certified pre-owned warranty, they agreed to replace both for free. BTW this is from another service advisor who has no idea I also bought 2 other cars from them.

noncom23 03-29-2007 03:17 PM

Still, its good to hear.

jwilburn 03-29-2007 03:35 PM

Thanks for the write up. Very good to learn as well.

TimmmyD 03-29-2007 04:05 PM

They also have the best parts department in the metro DC area!

george1202 03-29-2007 07:15 PM

Quote:

Originally Posted by TimmmyD
They also have the best parts department in the metro DC area!

I agree. Nice bike BTW:thumbup:


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