Good dealer experience in Fairfax, VA
 

I just want to share my good experience with BMW of Fairfax in Fairfax, VA. I bought a total of 3 BMWs in the last year (03 X5, 07 X5 and 07 330i) from my competent sales executive Kyle Groome and I tell you this dealer can make major warranty repairs fast and efficient even w/o appointments. Kyle was great from sales to assisting me in problems in my certfied pre-owned X5 even a few months after the sale. Kudos to these guys making the ultimate driving machine better in the reliability zone.

Glad to read this, let's hope more folks around here get that same kind of treatment and we can stop calling dealerships $tealerships!

Nice to read, but I suspect buying 3 cars in a year from that joint,
adds a lil' vigor and quickstep to the "yes sir, no sir, three bags full sir",
process and fawning.

That's a good point. I did however bring back my 03 X5 because of headlight fogging and even though it was not suppose to be covered under the certified pre-owned warranty, they agreed to replace both for free. BTW this is from another service advisor who has no idea I also bought 2 other cars from them.

Still, its good to hear.

Thanks for the write up. Very good to learn as well.

They also have the best parts department in the metro DC area!

I agree. Nice bike BTW:thumbup: