Invision Headrest Monitors Warranty
 

I would like to tell you about the recent Warranty issue I had with my Invision Headrest Monitors.
Basically the B screen had become irratic and often decided not to start up, I could hear the DVD spinning but no picture on the screen.
I contacted the dealer I bought the product from and they prompty ordered me a new screen without fuss or complaint.
I was kept informed by E-mail as to the expected date of the new screen arriving and being shipped out to me.
The new screen arrived and I refitted it into the car with ease.
All is now working fine.
Thankyou to Brenda at Brecht BMW and Lawerence at Invision for a painless warranty replacement.It is nice to know they stand by the product without fuss or question.
:thumbup: :thumbup:

That is great to hear. There aren't many companies out there these days that are so painless to deal with. It's usually a pitched battle to get the smallest satisfaction.

I hope my Invision system never has a problem but at least I know I'll get help. :thumbup:

Interesting, I just had an issue with one set of headphones. I replaced the batteries, no luck, switch the headphones from B to A, no luck. One call to Lawrence and a quick drive over to Parkview BMW here in Toronto and I walked out with a brand new pair of headphones. No hassle, no problem...nothing but great service!

Another Satisfied Group of Customers!!! I think..YES!!!