F'in BMW
 

So I bought what I thought was a CPO'd 2003 x5. It came with a everything i thought a CPO's vehicle would. Has CPO window sticker, bunch of brocures on CPO Vehicle Program, and a Statement of Certification stamped and signed with the proper VIN on it..

So for some reason it was not showing up on the national database as being CPO'd.. After quite a few phone calls to the dealer that issued the certification they are saying that it was never "fully" CPO'd as it went to auction. I said I did not get it at auction and I have a statement of certification. They come back and say that it does not matter it is not certified.

So the question is.. Is the Statement of Certification not a legal binding contract. It kind of reads as if it is. Any suggestions on what to do.. Am I screwed??

"By the dealer's signature and stamp on this statement, the dealer certifies: (1) this vehicle has been properly enrolled in the Certified Pre-Owned BMW Vehicle Program, etc....."

what the hell does being in an auction have to do with it?

most bmw certified cars were bought from auctions and then "certified".

Carfax most used BMWs and it will say "bought at auction".

Raise hell.

How much mileage when you bought?

42K it is at 49K and still under factory warrenty now.. Until the 26th.. 8 more days.

Did you buy it from a dealer or a private seller?

private seller..

Thought it was transferrable.. Correct?

should be

Looks like it is..


Transfers
The Certified Pre-Owned BMW Protection Plan is fully transferable from the original Certified Pre-Owned BMW purchaser or lessee to subsequent owner(s) or lessee(s).

if it is not cpo'ed then you can buy one before the original warranty expires.
Why dont you call the dealer that stamped the paper you have that says its certified

it sounds like you are the 3rd owner, if you bought it privatly and its CPO'd. I dont see a private owner dumping more money into it before selling it. Is it possbile the guy got the paperwork from somewhere else just get a few extra bucks out of you? I dont know how much pull you will have with that paperwork since you bought in privately and that paper could have come from anywhere. I guess one hint might be if you know how many owners its had.

I dont know how CPO works, but i think the paper is not valid at your local dealer since the system says so. There is something going on with the seller. And if the second owner or the auction did not get the CPO transfered to him/her the car is not CPOed when you purchased it. I think you either got scammed or the transfer of CPO didn't go through. If it is CPOed the local dealer system would say so. Either way, you should check with BMW extended warranty or 3rd party warranty on at least power train cover until 100Kmiles as everybody is on their own after 100K miles anyway no warranty covered whatsoever. Save and prepare for something happend after 100K miles. I paid $1200 to cover my X til 100Kmiles power train warranty through 3rd party right after the original warranty expired. BMW wanted $3800 for the same coverage plus lil extra. Well at least I know my engine, transfer case, and transmission are covered until i hit 100K miles. Good luck with the fight and get it warrantied soon.

Go back to the person you bought it from and tell him he sold you a vehicle under false pretenses. If anything maybe you can get him to agree to split the cost of the BMW extended warranty before the facotry warranty runs out.

Do not think that will get me anywhere.. I am sure as far as he was concerned it was CPO'd as well. I am just wondering if the Certification I got is a legal binding document. BMW Las Vegas already said if I have the certificate it was given by mistake. Well I have it and they should own up to it.

Not sure how this is BMW's issue at all, looks like you got jerked around by the previous owner. CPO's are transferable, regardless of where they go. As for "buying one from BMW" the original owner would have to do that for you before the warranty expired...or you would need to pay to have it certified (not cheap). If you aren't in their system, it isn't binding. You should have a cert and a card pertaining to the CPO. Do you have a CPO card w/VIN on it?

Yes I have the cert card with the VIN stamped and signed by the dealer...

I'd try going to a different BMW dealer then.

Already tried.. They said I have to have the dealer that issued the certification work with BMW NA. I have called BMW NA as well and they say the same thing. The dealer that issued it has to submit it. I am kind of stuck and pretty much screwed as it looks.

Doesn't the CPO give you some kind of extended warranty or do you have to buy it either way? If it was supposed to give you something that you're now not getting, I wouldn't give up without going as far as legal action against either the seller or dealer, if whatever you're out is worth the effort.

Yeah the CPO gives me the 2 year / 100K warrenty on top after the factory ends. That is what I am out of if they do not honor it.

CPO is a 2yr/50k warranty (100k is the original 50 plus the CPO 50), the extended maintenance is the separate package you can buy to cover your required maintenance on the car.

I would imagine the only one who could file a legal matter with BMW would be the seller as the car was not purchased from BMW and authenticity of the CPO was awarded by the seller.

Unless the seller falsified something with the CPO paperwork. But I would at least follow-up with BMW NA and the dealer to find out who issued the paperwork. Regardless of who they issued it to, if they issued it, it should be honored, regardless of who owns it now, since it's transferrable.

The dealer says it started the CPO process but did not finish it.. They say that the certificate I have must have accidently been left in the car when it went to auction. They guy I bought it from said it was CPO'd. He did not tell me he got it at auction.

All I know 100% is that I have a CPO'd cert that was "accidently" given out and it is not honored by BMW.

You need to get that seller to ride this one out with BMW IMO. IMO, you really don't have much say in it as the CPO was done by the seller with BMW, if the seller didn't finish the deal they need to give you some funds as that isn't what you bought. However, if they did finish the CPO, they need to hammer BMW.

Contact the dealer where the paperwork originated for the cpo issue. Their position that the paperwork was "never completed" is hearsay. As far as the previous owner and you are concerned it was valid throughout his and your ownership periods. Unless the dealer can prove the paperwork you hold is a forgery, they are represented by it and should be obligated to honor it. Act like you are getting alawyer and negotiate, negotiate, negotiate, you get what you negotiate for in life not what you expect or think you deserve. At the very least the dealer should be glad to give you a big discount on an extended warranty unless he is hiding something about the vehicles history. Stand up to them, walk a picket line in front of their dealership for a day if you have to, I guarantee one lost sale is worth way more than them making you a happy BMW owner.

Thanks Teton.. I think you are the only one that has said if I have the certificate even if was by "accident" they should own up to it.

I'm calling the manager at the shop. Can't picket though.. I am in Denver they are in Las Vegas.. Guess a raod trip would not be bad!!

Since time is running out I would pay the local dealer to CPO it and file a small claims suit against the previous owner. As far as I see it, the person that sold you the BMW made the 'error' (intentional or not) when he told you the car was CPO'ed and gave you the paperwork stating so. Did he state anywhere in the AD it was CPO'ed? If so I'd save a copy for your court date.

He can fight the battle with the local dealership and/or BMW NA if it was a mistake on their part.

-Jeff