Extended warranty - Auto Advantage
 

OK, so it looks like I'll be keeping my 2005 4.8is since the values have plummeted over the last 6 months - but not without an extended warranty. I have looked at a buch of them, and Auto Advantage seems to have the best price to coverage ratio -- their bumper to bumper coverage looks like:

$100.00 Deductible Per Repair Visit
3 Year/ 50,000 Total Odometer Miles- $1,332.00
3 Year/ 60,000 Total Odometer Miles- $1,526.00
3 Year/ 75,000 Total Odometer Miles- $1,815.00
3 Year/ 85,000 Total Odometer Miles- $1,964.00
3 Year/100,000 Total Odometer Miles-$2,194.00
4 Year/ 60,000 Total Odometer Miles- $1,694.00
4 Year/ 75,000 Total Odometer Miles- $1,916.00
4 Year/100,000 Total Odometer Miles- $2,555.00
5 Year/ 50,000 Total Odometer Miles- $1,554.00
5 Year/ 60,000 Total Odometer Miles- $1,749.00
5 Year/ 75,000 Total Odometer Miles- $1,906.00
5 Year/100,000 Total Odometer Miles- $2,699.00
6 Year/ 60,000 Total Odometer Miles- $2,045.00
6 Year/ 75,000 Total Odometer Miles- $2,395.00
6 Year/100,000 Total Odometer Miles- $3,105.00

Far better than Warranty Direct or Fidelity. So, Does anyone have any experience with them covering claims? I did a search but came up with very little... Any input would be very appreciated!

try this guy,i pay $1890. for 5 years/100k miles.
$50.00 Deductible Per Repair Visit
Dealer Services
100 Mall Parkway
Wentzville,MO 63385
1-800-649-1856 (phone)
1-800-649-1712(fax)
ask for
Elliott Thompson.

Sorry I don't have any feedback on extended warranties but have you considered socking away money for repairs/maintenance?

Then if you don't use that money for the X you'll still have CASH for whatever.

$50/week, $200/month, $2400/year. That adds up over a few years.

I'm NOT against warranties but the inconsistent stories about claims not being covered worries me.

Good luck anyways! :thumbup:

Wow ... that's pretty inexpensive. Have you had good luck with claims?

no problem at all.

What have you had done to the car that was covered?

Mr BMW -- wow that is a good deal...

What is the name of the company? Is the warranty transferrable if i sell the vehicle in the future? And like Daka asked, what have you had done that they covered?

Thanks!

it called
Dealer Services (DS)

and yes it is transferrable or you can cancel anytime.

Hey Mr. BMW --

Glad you're having luck, but a quick Google search yielded some not too impressive results on that company from a long list of unhappy people....

Right now it is either Auto Advantage or the TwinsPoppa route of putting $ away and praying for the best

Make sure you read the fine print i have went through Auto Advantage for my warranty did you talk with Hal Moses. Great guy! Again read through the warranty mine covered wear and tear items, no real stilplation like some will say needs to show reciept of all maintence care, will probably send a inspector before the covered repair is done. Mine does not have none of that bull! Also ask what the labor rate they will cover, mine will cover up to $100 labor charge some are like $85 so make sure you read the whole contract.

Also depending on how many miles you put on the car a month i would think 4/100k with a 0$ deductible is the best, I know you said $100 deductible see if you can get $0. Because you are going to pay($100) that every time you bring your car to the repair shop which you know this vehicle goes in a lot.

A good warranty is an investment, especially on these vehicles.

Protect your Baby. Bottom line is you need to have some kind of coverage at all times

Be careful choosing 3rd party warranty, mine went bankrupt

Just make sure the warranty company you choose has an insurance group to cover you if they do go under and have to hope that the insurance group is doing well. .
iop9000- you must of had Ultimate warranty cause I know they just went under in 07.

There was a story about this company in the local media...about them being a scam.

has anyone heard of CARS Warranty? its very cheap like 400 a year.. has anyone used it?

I just did a quick google and found this thread about Dealer Warranty Services - same company mentioned by mrbmwx5. The link was third from the top of my search results so easy to find and I just randomly picked it:

http://community.9wsyr.com/forums/thread/2568263.aspx

Read it through as it's only 2 pages. You'll find links in the thread about FTC and attorney general cracking down on several companies - including Dealer Warranty Services. May be a legit company but they have a lot of issues and questionable practices. Decide for yourself. Me ... I'll pass.

i have warranty companies calling my house everyday...they call my house and sometime even my cell-- super annoying

Would you be able to buy an extended warranty from BMW? I've been wondering also, would they CPO a car that someone wants to buyout at lease end? Wondering that about my coupe as I expect it will probably only have about 20k miles on it when my 36 month lease expires. Midas well keep it for $24k right? Maybe negotiate a lower buyout price than listed on my lease would be cool too.

Well, I'm about to add a sad story of my own. My X is currently at the stealer for an Inspection II (60,000 miles). I'll swallow the brake pad replacements, since these are consumable items which are not covered under Warranty Direct's "Major Care". But the stealer found cracked thrust rod bushings, which is part of the suspension system. "No problem", I thought to myself. I'm covered under Warranty Direct and these components are listed as part of the covered items.

Well guess what?? Warranty Direct gave me a big, fat middle finger on the cracked thrust rod bushings! I spoke to both a customer rep, and then to his manager. Their line is that unless it is a "COMPLETE FAILURE" of the thrust rod bushings, they will not cover it:confused: . And "cracks" don't qualify as a failure. It has to be a full separation! So: 3 months ago I shelled out $3200 for Warranty Direct's coverage through 100,000 miles, and this is the service I get from them. They will not cover the $410 that it will cost to replace the bushings. I tried to reason with them, but they stood their ground.

Pretty sad. Especially since they were heartily recommended by some of the Forum members on here. Another expensive lesson learned. Scam artists, pure and simple.

you can never go wrong with Warranty Direct, a lot of threads about it...

in fact, im bringing my X to the dealer next week, should i be worried about the bill? no no no... WD got my back....

Used my warranty 4 times now, close to $7K total, how much did i pay at the dealer? 4 x $50 (deductible), you do the math :nanana: :rofl:

WD maybe a bit expensive compared to some other companies, but they have this plan where you can pay the amount in 10 months, which i did... :thumbup:

Stan, looks like we have different story about Warranty Direct. Wait, i have the Luxury Care Plus, probably why we are telling diff story now... well, good luck.....

I just could not justify buying the Luxury Care Plus when the Major Care alone was $3200! Honestly, how much did the Luxury Care Plus cost you??

Stan, i have the card in front of me right now, and it says $3479... so close to $300 difference with your coverage....

good investment so far...

Well, then they screwed me twice, not once. Because I looked into all their "packages" and they told me the Luxury Care for my X was like $6 K. And I doubt it's because I have a V8 vs. a 6-cylinder.

Irregardless, the thrust rod bushings should still have been covered under the Major Care. So they basically f$%-ED ME.

could be the reason, as my X is a 3.0

good luck..

I'm actually considering a 5yr 60k mile warranty from Fidelity being sold to me by BMW for $2500 (if i get the car i'm getting).

Question, can I go to the dealer with WD? I know i can with Fidelity.

Yes. After reading the extremely positive feedback from many members throughout the years, Warranty Direct is the only one I'd go with.

Rasta, of course you can... JMK-BMW already have a copy of my WD card so i just leave my X there and just pay my deductible when its time pick her up...

Again people read your contract, Warranty Direct sucks you have to have complete failure before they will cover it, my warranty covers wear and tear items to include bushings look for some of my past post about aftermarket warranty, please be careful, ya'll think Warranty Direct is the greatest you might want to read the fine print and there labor rate charges. i guess it depends on the mileage on your car also.

If you go through the dealer make sure your warranty company will cover the dealers labor rate.

Please read your contract and have your shop read it also to see if they will accept it.

wow, warranty that also covers wear and tear items, how about the windshield wipers? jk...

honestly, i never read the contract (heck, i dont even know where it is right now :rofl: )... plus, the service advisor or the dealer will call you first if there is anything that you want fixed is not going to be covered by WD, or if you are paying more than the deductible, at least thats what my SA told me, but so far, not yet... so yes, WD is the best... :thumbup: :thumbup:

Damn, after reading this I'm glad I bought an '05 that is CPO'd. I probably paid a couple thousand more for it....well, I definitely paid a couple thousand more for it than a non-cpo unit would have cost me at a 3rd party dealer's lot. But that couple thousand extra for a CPO unit might be well worth it.

I've got 52K miles now....48K more to go under warranty, and before that magic number gets here, out the garage door she goes. She's pretty (Imola Red), but alas, I fear it's just too much maintenance and potential repair costs if I keep her for my usual 200K miles, like my ol' trusty Yukon.

Ah, well. Life is all about learning lessons isn't it?

There are several members here who have actually used the coverage from Warranty Direct and only had to pay pennies compared to the thousands of dollars they would've been charged if their X didn't have a warranty.

Some examples:
http://www.xoutpost.com/x5-e53-forum/...rs-go-bad.html
http://www.xoutpost.com/x5-e53-forum/...ld-you-do.html (Post #7)
http://www.xoutpost.com/x5-e53-forum/...-warm-air.html

Michelle- I realize that warranty companies are personnel favorites, but from the three post you had posted, it looked like it was the same person(supergreg) talking about the same problem that he used warranty direct and he stated about the $100 cap on the labor charge and also he was covered ONLY because the part failed completely. i don't believe warranty direct offers wear and tear items like worn bushings, ball joints, and other things going bad. I mean if a warranty company doesn't cover a failed part then what is the point of them, but a company that will cover some wear and tear items then to me its good to go in my book. Again always read the fine print.

Just wanted to add, i went to the Warranty direct website and look over some of the contract and at the beginning it goes over the Limit of Liability please read it only covers so much money after that you are done, they even break down each area. My warranty covers up to value of my vehicle, so every warranty has a limit.

4. LIMIT OF LIABILITY

a) The maximum limit of liability per loss shall be equal to the actual cash value (ACV) of the vehicle at the time of repair. If a claim on the engine, drive axle or the transmission exceeds the actual cash value of the Vehicle, Administrator will pay the portion of the claim only to the ACV limit. If that occurs, the Contract, its transfer and cancellation rights terminate.
b) The maximum limit of liability per covered vehicle is $6000. The limit of liability per covered component is as follows: $3,300 in engine claims; $2,200 in transmission claims; $1,500 in differential claims; and $300 in emergency roadside assistance claims.
c) Once the maximum limit of liability has been reached, this Contract , its transfer and cancellation rights, terminate.

Also to add:
7. MAINTENANCE REQUIREMENTS: You must:
a) Change the engine oil and filter within sixty (60) days of the warranty start date.
b)Have the engine oil and filter changed by a commercial service facility every four (4) months or four thousand miles thereafter whichever comes first. Proper documented and verifiable receipts for oil and engine filter changes will be required in the event of a claim. Hand written receipts will not be accepted. Receipts must be on licensed repair facility letterhead and include date and mileage at time of service.
c) Maintain Your Vehicle according to the manufacturer's recommendations as outlined in the owner's manual. NOTE: Your owner's manual has separate required maintenance schedules for “normal” and “more severe” operating conditions. You are required to follow the maintenance schedule that applies to Your conditions.
d) Be sure only the proper grade of lubricants and coolants, as recommended by the manufacturer, is used in Your Vehicle.
e) Retain verifiable receipts for all parts and materials necessary to perform the required maintenance.

One more thing:
I.ANY REPAIR OR REPLACEMENT OF A COVERED PART IF NO FAILURE HAS OCCURRED REGARDLESS OF REPAIR FACILITY RECOMMENDATIONS; OR IF THE WEAR ON THAT PART HAS NOT EXCEEDED THE FIELD TOLERANCES PERMITTED BY THE MANUFACTURER; ANY REPAIR NOT SPECIFICALLY AUTHORIZED BY US.
J.IF ANY ALTERATIONS HAVE BEEN MADE TO YOUR VEHICLE OR YOU ARE USING, OR HAVE USED, YOUR VEHICLE IN A MANNER NOT RECOMMENDED BY THE MANUFACTURER. THIS WILL INCLUDE, BUT NOT BE LIMITED TO: THE FAILURE OF ANY CUSTOM OR ADD-ON/AFTERMARKET PART REGARDLESS IF SUPPLIED BY A FRANCHISED DEALER OR NOT; ANY FRAME OR SUSPENSION MODIFICATIONS; LIFT KITS; OVERSIZED/UNDERSIZED TIRES OR WHEELS; TRAILER HITCHES; UNAUTHORIZED MODIFICATIONS TO ANY SYSTEM.

Again please read your contract.

I have a warrante from Mercury insurance on our 04 M/B that I bought right after we bought the car Jan 08 ...72 months, 75000 miles this was $2284.83 including tax..it has so far paid out $500 for a repair to the transmission that the shop said was needed (paid directly to the shop) some kind of internal mech ????
Unfortunately the policy for the an 06 BMW X5 is evidently more expensive, 60 month 75000 miles is about $2850.00 (figuring on a car with 40000 miles)

Sheesh! $3 large for a policy that covers $6K max! Such a deal! So if your engine goes and it costs $6,500 for a new one, the max this policy will pay is $3,300?

The heck with that; you might as well put $200 in the bank each month and self-insure. After all, insurance is a numbers game. If the insurers weren't making money, they wouldn't be in business. They're betting that you'll pay more in premiums than they pay out in claims. And usually they're right.

The extended warranty arm wrestle comes up here about every full moon...:rolleyes:

That AutoAdvantage warranty req did caught my eye, however:

"b)Have the engine oil and filter changed by a commercial service facility every
four (4) months or four thousand miles thereafter whichever comes first. "

So, if one had that warranty and drove 4 thousand miles a year, one would still have to spring for
a non-DIY oil & filter change, three times a year?! :yikes:

I have Warranty Direct on our '01 X, which I've only had to use twice and has not come close to
paying for itself, thus far. It, that warranty, was much less pricey a few years ago than it is now, however.

I used to be a loud proponent of ext. warranties, but I have altered my zeal for them.
(Though an automatice trans X might get my attention.)

If one wants one, get it...but, comparos here of diff. "plans" are very difficult to properly
evaluate, imo. Some of these companies have very little info/history about them, and any
of those companies, especiall their backing/holding companies, can go Kaboom overnight.

And, CPO, with its very thin coverage, is also no panacea, imo.
It's a tough call, these days.
GL,mD

Auto Advantage is not a warranty company they ONLY sell various warranties, and that quote you have stated above is from Warranty Direct's policy, the one you have.

This is known in the warranty world as a "Weasel Clause"--most consumers miss it and the underwriting company can cancel the contract because you didn't service it correctly. I should know because it happened to me with AutoAdvantage. I bought my X5 in '01 and bought a 10 yr/150k bumper to bumper warranty in '02 for $2,300. I had some control arms, ball joints covered under warranty but this time last year I took it in for something small and the warranty company wanted all of the service records faxed to them. So, I did that and they said I didn't change the oil every 3 months. I said but the manufacturer says once a year with synthetic. I said so you want me to pay $100 every 4 months to keep the contract good. They said most of their BMW customers will just do regular oil--I said no way. They said sorry, they cancelled the contract and gave me a pro-rate. I talked to another warranty company and they said that most good warranty companies these days go by what the manufacturer recommends on oil changes. If AutoAdvantage still uses that same underwriter (they are out of Southern Cali) I would steer clear. The claim service was horrible--there was 2 people in the company and all you could do was leave voicemails. I had my car at the dealer for almost 2 weeks one time because they kept on playing phone tag. I will look at my paperwork tomorrow and get the name of the underwriting company.

I, too, am a little gun shy now of warranty companies (even though I should have been more careful) based on my experience. :shakehead:

AUTO ADVANTAGE is not a warranty company and they are out of Yorktown Heights, NY. My warranty is from Warranty America which I bought through AUTO ADVANTAGE we might be mistaking two different ones cause they have always been in NY.

Mercury Insurance is one of the many companies we are brokers with. Unfortunately they do not offer warranties in the NY region. They are only available in select states. Pretty good company to get insurance from though if you have a few minor violations on your license. Think they waive for mobile phone tickets, suspensions and seat belts. I had them for a while and they gave me a great rate when I had 16 points accumulated on my license from my 02' 330 coupe :D

Yeah I know. And yes they are out of NY- Hal Moses is the main guy. They basically are a middle-man of sorts.

It must be the "new" version of WD's wording...mine does not require
an oil & filter change 3 times a year or 4K miles. :confused:

I wasn't picking on "Auto Advantage" or any company; your post was
fairly unclear to me.

There are surprisingly, aftermkt warranty companies popping up like mushrooms after a rain, these days.

MD,

I think you have extended insurance, what have your actual repair costs been and what is your cost after insurance?

Blue

Has anyone heard of the warranty called C.A.R.S ? if so have you used it?

Now that I check my files, I note that Mercury does NOT sell directly, I bought it through the AAA...

Blue, I don't really understand the terms in your question...I don't want to quibble over whether
the WD deal I have is a "warranty" or "insurance" or just a safety net or simply a way to recover some repair costs...

The 2 times I have used WD's "coverage", they covered the part(s) and an hourly shop wage. The parts were covered
in full, the Indie shop charged a lil' more than WD offers, but the good Indy shop in Asheville took a little less for the
"WD Covered work" as I was also having rear brakes, Insp ll, and all fluids done.

Don't have the stuff memorized, and the paperwork is in the glove box of the X, which is 800 miles north, sleeping in
my garage.
BR,mD

This man speaks the truth! Specifically the emphasis I added above. I just got BURNED YESTERDAY for $410 on this very point. WD outright refused to cover my cracked thrust rod bushings, which I now have in my posession as evidence. I am going to attempt to appeal to their Claim Review Department, but I am not holding my breath. Now, we can go back and forth about whether this is fair or not, and whether these are "wear and tear" items, like the way brake pads are. If you call the bushings "wear and tear", then ANYTHING in our vehicles can qualify as a "wear and tear" item if you think about it: engine, transmission, etc.

So basically what I am saying is that WD gave me a very rude surprise yesterday. And the thing is, Suspension bushings ARE listed as covered parts on the Major Care contract. But they told me on the phone that "cracks" are not considered a "failure". So it looks like some parts have to literally SEPARATE from your vehicle before they will cover it.:(

Draw your own conclusions. This is not the service I expected when I shelled out $3000 for WD coverage.

StanF18
So, basically if the thrust bushings broke, fell out, you lost control of the car and crashed...they would pay for the bushing repair?
Oh, that would be covered by your collision coverage..!! ??

(sorry I couldn't help it)

Exactly:(

Lx4life, I did a search, numbers of complains against Warranty America's claim are there. Have you claimed any repaire so far with good experience?

Well not yet but as long as you follow the contract there shouldn't be any problems, even one of the indy shops said the contract is good to go. What were the complaints about cause you cannot make everyone happy especially if they do not read there contract and assume they are covered.

i went to BBB and they have an overall A+ rating even though they have complaints they have closed majority of them here is the link:
http://denver.bbb.org/WWWRoot/Report...&firm=34000713

I'd be careful in using these guys :yikes:- see Rip-off Report: National Auto Warranty - Dealer Services The Biggest Scam Ever Wentzville Missouri

will anyone warranty my 2003 with 105k miles on it?

this is a serious question!:dunno:

i got an 06 3.0 with 47,XXX miles. i want everything to be covered. what company should i go with? if i do get a warrenty do i have to go to the dealer the get repairs done or can i go to any mechanic shop? thanks

i have a 2003 with 104000 i got a 100,000 mile 5 year for $1900 WarrantyDirect.com i talke to a guy named TJ. he was helpful. you can read about the coverage and all you need to do. it was 1900 and it will cover 6000 worth of stuff. ill give you all his info when i get back to my room. it was a good deal and i talk to a few shop who have used them. no problems at all.

I OWN A TRANSMISSION REPAIR SHOP FOR ABOUT 15 YEARS, AND I HAVE DEALT WITH ALMOST EVERY WARRANTY COMPANY OUT THERE. VERY RARELY I FOUND THAT THE COVERAGE IS UP TO EXPECTATION. MOST OF THE TIMES REPAIRS ARE COVERED ONLY IF " MECHANICAL BREAKDOWN " IS THE CAUSE OF FAILURE. FOR EXAMPLE, FAILURES CAUSED BY WEAR AND TEAR ARE NOT COVERED, LOTS OF ELECTRONICS, SENSORS, ETC.. ARE NOT COVERED, PROOF OF PROPER MAINTENANCE IS REQUIRED, ANY MODIFICATION TO THE VEHICLE CAN BE CAUSE FOR DENIAL, ANY SIGNS OF MISUSE OR ABUSE IS CAUSE FOR DENIAL, AND MOST OF THE TIMES WHEN REPAIRS ARE AUTHORISED IT IS ON AN " LKQ " ( LIKE KIND AND QUALITY ) BASIS. SO IF YOUR TRANSMISSION GOES BAD, THE REPLACEMENT TRANSMISSION IS A USED ONE, BECAUSE IT IS AN "LKQ" WARRANTY. A GOOD WARRANTY COSTS ABOUT $4,000 - $5,000 OR MORE. MY OPINION IS TO SET ASIDE SOME MONEY ON A MONTHLY / WEEKLY BASIS, AND THEREFORE COVER YOURSELF. BEFORE YOU BUY, READ AND UNDERSTAND THE FINE PRINT. GOOD LUCK.

mmm
 

I was just quoted 4700 for 3 years 36k miles on a 2004 4.4 and this is through my local dealer. Covers everything I need and then some, I will get the name of the company for everyone. Seems a little higher priced then the warranties listed already...

Post it in the extended warranties thread if you can.