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-   -   HELP! "Self Level Susp. Error"...Perillo BMW in Chicago NOT able to Remove??? (https://xoutpost.com/bmw-sav-forums/x5-e53-forum/77778-help-self-level-susp-error-perillo-bmw-chicago-not-able-remove.html)

AlecX5 12-13-2010 03:32 PM

HELP! "Self Level Susp. Error"...Perillo BMW in Chicago NOT able to Remove???
 
Recently installed KW Coilovers...

My car is currently at Perillo BMW and they are saying it is "impossible" to remove the 'Susp Inact' error after a spring retro-fit....This can't be accurate? Does anyone know of how i can properly inform them on this procedure? I've done a lot of searches but haven't been able to get a clear cut explination that i can give to someone at the dealership.


Thanks in advnace for any help!


Alec:thumbup:

TwinsPoppa 12-13-2010 03:42 PM

There are many threads on this - do a search.

Here's one with I think the same dealer you're talking about:
http://www.xoutpost.com/bmw-sav-foru...usp-error.html

Or an alternative is using a jumper:
http://www.xoutpost.com/746737-post50.html

AlecX5 12-13-2010 03:52 PM

Thanks Twins...I did search not really sure how to explain this to the dealer (or even why i have to?!:rolleyes:).....Anyone know a tech at Perillo that can help me out with this? thanks

TwinsPoppa 12-13-2010 04:08 PM

Quote:

Originally Posted by AlecX5 (Post 787795)
Thanks Twins...I did search not really sure how to explain this to the dealer (or even why i have to?!:rolleyes:).....Anyone know a tech at Perillo that can help me out with this? thanks

Like I said, see the first link. Just print Post #54 & #56 and show it to them.

Or do the jumper in the other link.

rph74 12-13-2010 11:53 PM

I can't believe Perillo sent you away. As you can see from my thread from last summer, Killcrap was very confident that Perillo could get this done. I pm'd you with my info from my visit to Laurel BMW in Westmont, IL. They got mine done perfectly in 1 day.

TowX 12-14-2010 12:40 PM

At Perillo, Donny Kno is the shop foreman (I hope I got the spelling correct) and drives an '04 X5 himself. I bought my current X5 from Perillo, thought the sales experience was the worst in over 30 years of driving but the service department was great. However, living in the west 'burbs it's just easier to take my cars to Westmont. They've been great. I deal with the service lane manager directly- Steve Olsen.

But keep in mind that dealers are there to make the cars run the way they came from the factory. Not fix errors from mods. Might try a good independent shop with the tools to do the work. Try VFC Engineering in Ravenswood. Doug Hillman is an enthusiast and has several good techs that can probably get that reset for you. I'm a customer of his other side of the business- VFC Motorsport- he built my custom 911 gearbox beautifully, and works on a lot of modded German vehicles, both street and track. Not uncommon to see VW Jettas and BMW 3-series there alongside 911 Twin Turbos and GT3's.

TriX5 12-14-2010 03:05 PM

Darn....and I thought dealers were there to help customers get the most out of their vehicle.....

rph74 12-15-2010 06:40 PM

Any luck today?

JBEurotech 12-15-2010 07:59 PM

the new ISTA system is a PIA to get this done with the Ibac codes is what they will need to import the new ZCS coding. If you want to come up to MN I know its a 4 hour drive I can gladly fix it for you.

driftwoody 12-27-2010 05:52 PM

Contact these guys, they are in Naperville. Mike is a BMW freak, I am very happy to have found an alternate to dealership.

driftwoody 12-27-2010 05:53 PM

Oops forgot link
Services | PerformanceWerks

rph74 12-28-2010 11:21 AM

Quote:

Originally Posted by driftwoody (Post 790772)
Contact these guys, they are in Naperville. Mike is a BMW freak, I am very happy to have found an alternate to dealership.

After having this job done successfully on my 2001 X5, my understanding is that this job CANNOT be done without dealership help. I believe twinspoppa did it with his GT1, but he did it with the help of Killcrap on this board.

JBEurotech 12-28-2010 11:26 AM

Quote:

Originally Posted by rph74 (Post 790954)
After having this job done successfully on my 2001 X5, my understanding is that this job CANNOT be done without dealership help. I believe twinspoppa did it with his GT1, but he did it with the help of Killcrap on this board.


Nope! There are indy's that can do it. Most BMW dealers can't do it without BMWNA giving them the Ibac code and disc(USB File). There are other ways to do it and there are indys that can do it. You have to ask around and find the smart ones.

JB Euro Tech - Foreign Car Repair Service is my shop we can do it for sure.

rph74 12-28-2010 11:35 AM

Quote:

Originally Posted by JBEurotech (Post 790956)
Nope! There are indy's that can do it. Most BMW dealers can't do it without BMWNA giving them the Ibac code and disc(USB File). There are other ways to do it and there are indys that can do it. You have to ask around and find the smart ones.

Wow, that is good news! No indy's in my area ,nor Kansas City or St. Louis felt confident that they could do it.

TwinsPoppa 12-28-2010 11:55 AM

Quote:

Originally Posted by rph74 (Post 790954)
After having this job done successfully on my 2001 X5, my understanding is that this job CANNOT be done without dealership help. I believe twinspoppa did it with his GT1, but he did it with the help of Killcrap on this board.

Actually, Justin did it with killcrap's help. ;) He had to get some codes from killcrap.

I'm still curious why people don't just do the jumper thing - seems the simplest solution but maybe I'm missing something. :dunno:


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