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-   -   Link cell phone (https://xoutpost.com/bmw-sav-forums/x5-e70-forum/109895-link-cell-phone.html)

Ralphhall 03-01-2019 09:49 AM

Link cell phone
 
I have been able to link my phone to the X5 and make calls but for some reason all I get now is a “please wait” message and my phone is not linking up through Bluetooth, everything on the phone is set up correctly ...anyone had this problem?

I am adding this information that my X5 is a2012 with the Sport Activity package and the phone is a Samsung Galaxy 7 Android....Hope this helps with someone that has the same problem
Thanks

Qsilver7 03-01-2019 11:04 AM

Help us help you better. A little more info/details might go a long way in someone recognizing your issue.

The more details you give us...the better we can be of help. :)

ard 03-01-2019 12:18 PM

Same thing with other phones?

Ralphhall 03-01-2019 01:24 PM

Good point....do not know. I will try another phone. Thanks

robnitro 03-01-2019 03:03 PM

When in doubt, remove the phone pairing in the car and on the phone and redo it. A lot of these fancy things can just mess up for no reason, whether it be the craptastic idrive or the phone itself.

Ralphhall 03-01-2019 04:32 PM

Thanks, will give that a try

Qsilver7 03-01-2019 05:36 PM

Thanks for editing the original post and adding the additional info. :)


When you see the message that says "please wait"...have you looked at your cell phone to see if it was displaying a message or prompt? I ask because the car may be asking for permission to access the data on your phone...along with an "accept" or "deny" prompt.

josiahg52 03-01-2019 09:50 PM

I have a 2011 X5 and a Samsung Galaxy S7. I have no problems streaming Bluetooth audio to the vehicle. I think I remember seeing "Please wait" occasionally but audio was still being played. What doesn't work the vast majority of time is the audio track information display via Bluetooth.

It displays randomly, sporadically. It worked all day yesterday through several off and on ignition cycles until I got in at work to go home and then it didn't. Between this behavior and the rare "Please wait" all the while the audio is playing perfectly has me clueless as to the problem. I've unpaired and paired numerous times. The BMW NA website says I'm up to date. I primarily use Pandora.

Hate to piggyback on your issue but it seems related.

josiahg52 03-02-2019 06:56 AM

Is this the "Please wait..." that you see? Occasionally, that will appear in the title or track info position as seen in my photo and rarely in all three positions. Usually it just displays "Unknown". Sometimes it will say "Bluetooth audio" where it says "Please wait..." and I don't remember exactly what it says in the other two positions but I think it's different than "Unknown".

As you can see this morning, the song information did not display but as always, audio comes through perfectly.

Almost identical behavior is observed with my S4 Active which was a contemporary of the E70. This makes me believe it's a limitation of the entertainment system and not necessarily an update being required or complete lack of or incompatibility of a newer phone with a feature set.

Multimedia software version: MX-003.004.031
Telephone software version: TX-003.004.031
https://uploads.tapatalk-cdn.com/201...340defa65e.jpg

robnitro 03-02-2019 12:52 PM

Some phones have Bluetooth advanced options in developer settings. You can try a lower version of both and see if that works in that case.
Google "phone name" developer options and go in there and take a look. My lg has the bt options not sure about Samsung. I don't have combox thigh so I can't test music streaming. I'm stuck with headphone jack.

Ralphhall 03-03-2019 11:09 PM

Ok, after further investigation, I have no "Bluetooth" link for Telephone or CD/Multimedia. I have tried the telephone, with my samsung 7 and an iphone, just have a message on screen "Please Wait" for all phone catagories. Also no "bluetooth" to link "external device" in CD/Multimedia to play music from phone. Seems to me I need to reset my "bluetooth" connection/link. Does anyone know how to do this on a 2012 X5 5.0?
Thanks

josiahg52 03-04-2019 06:38 AM

This morning, track, album and artist information showed up. I did nothing different than I have the hundreds of times before.

OP, I don't know how to reset the Bluetooth but I hope you figure it out and the system works better for you than I. https://uploads.tapatalk-cdn.com/201...0f856d5e8d.jpg

Ralphhall 03-06-2019 12:05 PM

Had to bite the bullet.....took car to dealer

740iS 03-06-2019 01:22 PM

Quote:

Originally Posted by Ralphhall (Post 1156774)
Had to bite the bullet.....took car to dealer


And??

Ralphhall 03-06-2019 01:46 PM

Waiting to hear from the dealer they will be running a diagnostic on the system

Dr.M.Kassab 03-10-2019 02:46 AM

Is your contact list long? If yes.. turn off contact list sync from your phone..


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Cobra27 03-12-2019 08:00 AM

Turning off my contact list worked for me. (2012 X5 35d)

Dr.M.Kassab 03-12-2019 02:32 PM

Quote:

Originally Posted by Cobra27 (Post 1157254)
Turning off my contact list worked for me. (2012 X5 35d)



Did u know that beforehand .. or after my advice?


Dr. Moustafa Kassab
Bmw e70 2012

josiahg52 03-12-2019 05:21 PM

Do you mean uncheck 'Access contacts' in the Bluetooth settings?

Cobra27 03-13-2019 05:14 AM

I read this earlier elsewhere. I don't recall where. I just wanted to confirm it works. It may help others.

josiahg52 03-13-2019 05:43 AM

I turned off "Contacts access" in my phone's Bluetooth settings last night. This morning and after ten minutes, the display is different than before and I attached a photo for you all to see. I'll observe it over the next couple of days. https://uploads.tapatalk-cdn.com/201...6de05230eb.jpg

robnitro 03-13-2019 06:02 AM

There's a program that I had to use because my LG g5 and now g6 weren't syncing contacts at all.
It might fix the issue and there's a free trial you can try https://play.google.com/store/apps/d..._rsap.irmctest

It also allows you to choose which groups to sync, which might fix the issue of too many contacts if the program doesn't fix the issue in the first place.

Dr.M.Kassab 03-13-2019 08:27 AM

Quote:

Originally Posted by Cobra27 (Post 1157327)
I read this earlier elsewhere. I don't recall where. I just wanted to confirm it works. It may help others.



Damn it.. wanted to actually help out:)) well let’s hope it helps the OP


Dr. Moustafa Kassab
Bmw e70 2012


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