Tobacco leather discontinued?
 

Apparently there is a bulletin of 2/14 for removal of tobacco leather, both nevada and napa till further notice.

hmmm...where did you see this?
supplier issues? :D

what's up with BMW and their priorities...:rolleyes:

bulletin on DCS.
I guess supplier issues.

We just picked up our black sapphire/tobacco nappa/bamboo 4.8i today. It's a shame it's been discontinued... it's BEAUTIFUL.

have you posted pics? :D:D:D

Wellll... I had really hoped to but we only got it a few hours ago so it's been dark out and it's pouring down rain here in lovely southwestern Ohio! :banghead:

I tried to take a few but none of them turned out very well... it's just too dark! Naturally, it's going to be all dirty now when I DO get to take pictures (HOPEFULLY tomorrow) because the salt on the roads is mixing with the rain.

Hopefully I will get a chance to get some before it's dark tomorrow! Sorry to keep you hanging!

i have tobacco napa comfort seats on order, which went in about 10-12 days ago..dealer was told that day by bmw this was the only avail combo for tobacco. tobacco nevada was already discontinued, and tobacco was not available on standard seats.
i called bmwusa rep yest to check order status and asked about tobacco.
she says tobacco nevada unavailable until may production, and tobacco napa only available thru march production. (i assume this means it will be discontinued). she gave me march 23 completion date, and assured me my tobacco order is in OK time frame.
now, i am not sure if my completion date = production date or not.
therefore i am not sure that an order taken today , feb 21, would still be in time frame to get tobacco.

I have a 3.0si on order with tobacco napa with the sport seats that went in about 10 days ago. i assume that this will make it in production prior to the cutoff. where do i get the 1-800# to call to determine exactly what my production comp date will be?

get the production # from your dealer and call 1-800-831-1117. follow the menu and ask for a live service rep for best service.
let us know what they tell you also. thanks!

Can anyone post the official doc stating this? My dealer says Tob Nappa is EOP 03/07 with the Tob Nevada to resume back up in 05/07. I placed my order yesterday and he had double checked with Munich on the availability.

Thanks. Just called them however they didn't seem to know anything about the availability, or lack there of, of the tobacco leather. When I placed my order at the dealer, they told me that Tobacco wasn't available in Nevada which is why I went with Napa. I'll give it a day or so and call back, perhaps there will be more news or I'll get a more informed rep.

Thats too bad, hopefully it is just a supplier issue, I doubt they would remove a color half way into a model year

what you are hearing is consistent with what i was told yesterday by bmwusa.

OK folks I just talked to a rep too.

She was very helpful but unfortunately could only pass on the information she had- which was not much. Apparently, during the month of April NEITHER BLACK OR TOBACCO LEATHER IS AVAILABLE- IN EITHER GRADE OF LEATHER. The situation is plainly ridiculous- and gives me a good deal of concern about the quality of the first year car.

We have delayed production of our order (a loaded 4.8 in titanium silver/tobacco) until April in order to get the USB port. At this point I'm not prepared to wait until May- in order to avoid a tan interior.

The rep stated she could file a complaint and I asked her to do so. She also said many people were alarmed about the lack of black and had already filed complaints. I also asked her to file a complaint about putting this sort of information on their website and she promised to do that too.

We'll see what happens but we may postpone all together and look at other marques- as much as I love BMWs and the X5 in particular (I own two now). This is incredibly frustrating and amounts- plain and simple- to false advertising. I would urge all in this situation to file a complaint and, hopefully, make BMW realize the ramifications of their actions. Maybe their supply chain manager should be fired?

BTW the mineral green color has apparently been cancelled too. Not my choice but I would have ordered a mineral or ice (light metallic) blue in a heartbeat.

Which is more accurate and up-to-date?

toll-free # automated
toll-free # live
dealer
owner's circle

Definitely not Owners' Circle! I used the BMW NA 1-800# (automated) and it was very accurate! The dealer seemed to be getting conflicting information but the 1-800# appeared to be right on all the way. In my experience, customer service (the BMW NA 1-800# customer service reps) had less information than the automated description. They appeared to be reading from the Owners' Circle site!