... ... ...Almost there.
 

Hello All - New member here.

CA called yesterday that my X5 3.0 landed @ the Stealership.

:zoom:
Went straight to the stealership after work to check her out and took a couple of pics.

Official Delivery will happen sometime this weekend, hopefully

Lookin' good

nice... can't wait to set up a local meet and greet with some fellow E70/71 owners in the bay area

Congrats!

- DaRip

Sweet ride! Congrats!

Any planned mods?

What did the dealership do to deserve the stealership title?

at some dealerships not all. they tend to mark up prices for vehicles. I dunno if that's the case any more with this economy. but it was and that name stuck. I still refer to it as that as a joke. I used to work at a local BMW dealership as sales. And I'll have to say it was a stealership but they won top honors... center of excellence for 7 or 8 time out of 9 years.

Beautiful, i am partial to AW :p: All dealers I know are stealers. It wouldn't surprise me though since Canadians are so friendly, are dealers in Van of the non evil variety?

Well, I suppose if the dealership put an additional profit on it over MSRP, and then held a gun to a purchaser's head, they could be charged with unfair markups. Purchaser always has a choice to just not deal with them however. Profit isn't a dirty word, it is the reason the dealership is in business.

Coming from the service side of the business, if a customer referred to my place of employ as a stealership, I would suggest he find a new location to get his service work done at.

I like AW as well, had it on a 3 series, and now on an X3.

Not sure if we are all friendly, but if the dealer is evil, it is time to find another dealer. I have bought five BMW cars from my local dealership, and have referred many others which resulted in sales. I wouldn't be going back if I thought they were stealing.

yah... back in the days of the E46 ///M3 they marked it up $15k over MSRP... that's how it was all bay area dealerships. that's probably a good example of why some refer to them as stealerships.. :D

Hurray for supply and demand, the essence of the free market system! :D

As the OP stated "stealership" was just a joke. Nothing too serious about it. Many people refer to them as stealerships in jest!


Back on topic! Congrats on your new ride Phatbam, good thing you got in before the facelift!!! love the m-sport pkg!

oh.. I'm getting one myself but the pics posted above are of another members, not mine. I'll post mine as soon as it arrives though. it's almost here.

Haha I agree with you, if I was the dealer I would seek the highest margins as well. Just poking fun as AUS said.;) I did actually abandon my local dealer. I agree with AUS you may just have the best year/m package combo lol! Heres to hoping I dig the LCI in person:(

Whoops my bad :), sorry was referring to the OP's AW E70

Actually now i look back at the photo, what an awesome garage that would make, anyone else spot that AW E92 m3?

Really? You mean you would turn a paying customer away (money in exchange for work done, that IS the reason you are in business, right?) because of their attitude or opinion? Good customer service means treating the people with the money with respect, and doing a good job of acting to make them think you care.

I will agree that there are some customers you would rather not have to deal with, but they also help pay the bills.

:iagree:

We are tending to paint this in extremes, IMO. That said, if it was my boss' decision to take that work, I would respect that. If it was my own business, I would potentially turn it away. Having worked in a shop that had far more work than it could handle, turning away work was a regular occurence. I would choose to turn away work from those not likely to be satisfied, so as to allow more time to complete the work of those who valued my services. It is a two way street. Providing good service at a fair price means that they can be lined up at the door. Not always, there were always slow times as well. I remember towing vehicles 100 km at the owner's requests, just to get them to the shop. That was a great place to work, one that had a great reputation.

I fully understand and support treating customers with respect. Customers should also treat their suppliers with respect. Some shops may not deserve it, and that was why I asked at the beginning of this thread what the dealership did to lose the OP's trust.

I'll agree. The danger for me is that if I did own my own business, and people were lined up at the door, I probably wouldn't hesitate to be a butthole and tell 'attitude' customers that I didn't need or want their business. One bad spell and I would learn my lesson, hoping it wasn't to late to improve my acting skills.

It is a two way street. I love double 1/4 pounders with cheese. I went to the McD's on my way home and one of the employees had the nerve to pick up my to go order and hold it while she started a personal conversation. I gave her the evil eye the whole time, and swore I would not go back to that location. BUT THE FOOD IS ALWAYS HOT AND SO GOOD!