Help - E70 Comfort Access Option
 

First, I would like to thank all members for their valuable information and support ...

I recently sold my 2002 X5 4.4i and bought a certified E70 (2007 X5 4.8i). The vehical specification sheet mention that my car has the comfort access option (code 322), however I couldn't find the sensitive black thing on the door handle and couldn't open of close the doors without using the keyfob.

Any advice on how to verify if I have the comfort access option and is it possibble that the specification report is not accurate !!? :dunno:

did you try starting the engine without inserting it also? Make sure the battery is good too since it's an '07. It may help to know the comfort access keyfob uses a non-rechargeable CR2032 battery while the others are rechargeable through the ignition slot.

There is no "black thing" on the door handle... I see a few grooves on the top that are body colored also and that's what I touch to lock... but I'm not sure if non-comfort-access vehicles have those too. To open you just grab any handle as normal with the keyfob within at least a couple feet of the vehicle. With the trunk lid, you push the underneath button within proximity. Try all handles and the engine - you never know if one thing in particular is faulty when it comes to electronics.

Help - E70 Comfort Access Option
 

Thanks rh71,

I checked the battery and it is not rechargebale, it is CR2032. I didn't get any error for the battery but I am going to change it anyway.

Regarding your question, I tried to start the engin without inserting the key but also didn't work.

I will check and let you know.

Just a quick update. I replaced the keyfob battery and still no comfort access!!!! There is absolutly no change

What could be the issue ...??

Im not completely sure, but when i was looking for x5's i wanted the comfort access keyless entry.

when i was talking the the salesperson, he told me he didnt have one available, and i pointed out that one of their cars has the "comfort access" option. the salesperson told me that "comfort access" simply means that you have a remote to unlock your car, which all bmws have. so i guess "comfort access" is not the same as "comfort access keyless entry".

Comfort access IS BMW speak for keyless entry and engine start/stop and no, not all BMWs have it. It's a $900 option on 2010 X5s (I don't know how they would price it on CPO cars).

It's amazing what salespeople are willing to say or do trying to cover up their mistakes!

If you have comfort access then you should have these grooves on the door handle that allow you to lock the car by swiping your finger across it. If you don’t have this, then you probably don’t have comfort access. See picture below that rh71 was referring to.

http://lh4.ggpht.com/_VoaUoyv6edg/S5...0/DSC01120.JPG

- DaRip

Also - see if the dealer can pull of the vehicle sticker and give you a print out of how the vehicle left the factory.

try this. put the fob in your pocket and try to unlock the rear hatch with your hand on the pull.

also try the rear doors. i have noticed my driver's door is getting finnicky after only two years of use. i have to manipulate the door handle some to get it to work properly.

honestly however, i don't think you have CA.

Yeah
 

Sometimes it takes a second, especially for the trunk lid, I usually push the button a few times. Try unlocking the door, then (with all doors closed) touch those ridges of the picture above, if the door locks then thats a good sign. To unlock it, all i do is lightly touch the inside of the door handle and it unlocks all the doors. You should look around idrive too, cause I'm pretty sure I saw a menu option for something to do with comfort access, or what doors unlock, something like that.

I have those grooves and the print out contains option 322 "Comfort Access" ... I also I have the non-recharegeable battery "CR2032". I think those signs confirm that I already have the option.

Is there away to enable/ diable this option, I also tried looking into the idrive and there was no option for this !!! . I tried all doors but there was no respose.

I am not sure what is the problem, it is really difficult to have an option you can't use :(

Take it to a dealer and get them to sort it out .. I'm sure its nothing major, and they may be able to sort it on the spot for you via quick diagnostic check ..good luck ..hope your world becomes more comfortable real soon :)

The local dealer is requesting $ 3,500 just to open a file for the car (without the fixing) because the Car was originally bought from another country... (a way to prevent people from geting cars from outside!!!)

Any more ideas how to fix the comfort access issue without going to the dealer ...!!

If you have both Fobs did you try them both? Just grabbing the handle should open the door. Otherwise it has to be in the car. There are not any I drive controls for it but there are some pages in the manual. I assume the FOB works with the buttons so it is nothing like battery in backwards. I do not think it has its own fuse or anything like that. Most likey an issue with the receiver or wire and that would need to be traced down by someone.

I agree, sounds like an issue with the car or programming, if it was certified shouldn't they take responsibility to make sure everything worked? Where did it come from? Is the selling dealer too far away to try and get them to do something?

Dude, I'd be less worried about the comfort access and more concerned about what you'll do if the car ever breaks down during your ownership!

Call BMW up in German, find the country manager for Kuwait and see what he suggests....

I'm a BMW dealer (used) and buy plenty of BMW's with Comfort Access...Your syptoms are indicative of (either) a bad key or a "mating" (programming) issue between the car and the key. This SHOULD be repaired under warranty...If you aren't under warranty then you are looking at a $250 to $300 key and/or 1 hour of programming ($140 or so).

HTH

I only have one keyfob and I agree that it might be car programming issue. I will visit the dealer and open a file .

Thanks to all

Please tell me you're NOT going to pay $3,500 to do that...

The reason dealers do it is simple:

People will pay it.








I'd have tried to force the issue from BMW Germany through the country manager, but whatever....

Thanks Guys ... Actually your advice worked for me... I contacted their office in Dubai and suddenly the dealer called me yesturday and informed me that they waived the $3,500 !! :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl: :rofl:

I will ask them to check the Comfort Access issue when the maintenance is due ..

Thanks again for the advice and feedback ;)