Why no love bmwusa.com?
 

Question: Why can I build a 2011 550i that is not even available yet, but the x5 configuration program is still nowhere to be seen? There are 2011's on my dealers lot....so why can't we configure yet???

I've been wondering the same thing.

Because X5 is made in NA as in Not Available. :D

BMW international (bmw.com) has the LCI up for a while now if you just want to check out colors etc:
BMW X5 : 360° Visualizer

Ignore the talk about the 40d since that's not available in the US.

It is ridiculous that it's built in the US but the international site gets the update weeks ahead of the US site (it's on sale for *bleeps* sake). I'd expect something like this from a small company, but BMW?

they forgot to update it?? :wow:

that's the only reason i could think of...

i thought at first they want to wait for dealers to get rid of 2010 inventories first but when i was out shopping there weren't many 2010 left but the 2011.

no X-Drive for the 5series??

because BMW is a pathetic company. really, there is no excuse

Its coming later.

X-Drive on the 5 series comes out in September. Not unusual for BMW to introduce models slowly. (Not defending the decision, just explaining)

The lack of having the 2011 X5 on the website is just plain stupid. My dealer was also wondering about it today since customers can't preview the 2011s and they are out of 2010s.

Maybe the IT guy is on vacation?

more like maybe the guys who push the "I approve" button are dragging their @$$ through the red tape... the web guy had it ready 6 months ago! ;)

/web guy

Not the "Build your 2011 X5", but for those who haven't seen it, at least it's something: BMW North America

I did send a little flame mail about them updating their site content via this form: https://www.bmwusa.com/Secured/Conte...702FNUwA/3DA==

I'm sure that'll do a whole lot of good :banghead:

They are actually going through change control management as part of various compliance regulations in US. :rofl:

It is humorous though that at least on the M build your own portion the taillights are the new LCI version but the site still says 2010 model build.

I got an email from BMW USA inviting to build the 2011 X5, but it takes you to 2010 configurator. :D

So did I. The irony. I sent them an e-mail asking when it would be loaded on the site. Still have not heard back.

Haha I sent an email as well saying that this is pathetic for a company of bmw's size. In addition I reminded them that it is undoubtedly costing them some sales, no matter how small. I doubt I will get a reply though.:popcorn:

Ppl,
Don't you think that the reason why BMWUSA still has the 2010 on their website is due to the fact that they may still have 2010 in their inventory? And, wouldn't it be wise to sell all the 2010 (or at least most of them) before putting up the 2011 for everyone to see?

Most car buyers go into it blind. Yes, for those ppl like us here, we have the heads-up. But, most will not know about the 2011 release! If they put the 2011 up on their website, no one will want a 2010!

Get a grip! It's only May 2010.....you want them to update their website to reflect the 2011 already?!?!? Geez! Complaining to corporate....yeah, that'll make them change their minds quick!:rofl:

Not only is your logic flawed, you aren't the sharpest tool in the shed my friend. The ads are already in place for the 2011 x5 on bmwusa, so it is not as if they are hiding it. Of course they have 2010 inventory...just like every other model they sell. This is a normal part of doing business. The 2007 configurator was up and running long before the e70's hit the dealers. Guess what? They had inventory of 2006's at the time! Second, No. It would not be wise to attempt to hide the 2011's as if they were some shady dealer, they are a manufacturer. Model year is not the issue (re: it is still 2010 and these are 2011 models), the issue is that they are not presenting their latest version of the x5 properly. People like us (xoutpost nuts) are aware of all of the changes in detail so we are less likely to be deterred from purchasing due to this nonsense. Joe six pack who has never owned a bmw but thought he would take a look around the site because his lexus sucks might be turned off by the fact he cannot configure his potential 65k dollar purchase immediately. Consumers pay for convenience mi amigo.

And this kills your point. The Diesel Credit is only good for 2011's now not 2010.

What does that have to do with wanting to do the "Build Your Own" feature on BMWUSA.com? Not everyone wants to buy the diesel. And, more importantly, many buyers out there aren't aware of the Diesel Credit. So, it's a moot point.

Like I said, you guys have to think of it with a business viewpoint. If you still have inventory of X product, why would you want to advertise the newer model when they are only SLOWLY trickling into the dealers/stores? Once the newer model becomes common knowledge, then ppl won't want to buy the older model. Also, they will expect to buy it for less.

And back to "killing my point", if those ppl who want to buy the 2011 3.5D and utilize the Diesel Credit, talk to the salesppl about it. Why would you need the "Build Your Own" option?

Please.....are you saying that my logic isn't sound? Think of it in business terms. There may already be a few ads out. But ideally, they want to sell their current inventory.

Look at other carmakers and their websites. They may also start running ads for upcoming releases. But, they will keep the "Build Your Own" with the current model even when the upcoming model has already started trickling into the showrooms. During the overlapping period, every automaker will keep the current model on their website to try to sell the most they can.

I don't see what's the big deal. Geez!

Isn't the point being made that BMWNA is sending out emails advertising build your own 2011 models and the capability is not actually on the site yet? I dont; think anyone here is argue the proper marketing message or tactics that BMWNA is or should use to clear inventory.

I haven't received such emails from BMWUSA. If that's true, then I can understand the ppl's frustration. However, I don't know if that's the case because I haven't received the email.

Today I had a grilled cheese sandwich for lunch.

I think this was meant to be posted on Twitter ;)

:rofl::rofl:

I received one yesterday. When I first tried the link I received nothing but errors, Now it hangs for a while, then takes you to the 30i build. Here is a piece of the email they sent. It was for all 2011 BMW's, with a section for each.

WTF BMWUSA

Folks we've all worked for places that right hand doesn't talk to the left. Obviously BMW has a big oops on their hands. I'm sure it will be fixed in early June.

I still got mine ordered without a hitch at my dealer (and thanks to the posts on this board)

Odd. I didn't get it. And, I always get BMW newsletters, promos, and offers from BMW via email.:confused:

I built a 2011 today on www.bmw.ca

Mine would be a 35i, in Aventurine Silver, with Tobacco leather, Walnut Amarone trim, and 265 wheels. Executive Package, Premium Package, and Individual Collection (to get the paint, wheels, and leather I like). Add in the roof rails, and the rear view camera. Left out the tech package, M Sport, and 3rd row seat.

It is a completely different configurator than I have used on bmw.ca previously, so perhaps that is why the delay down in the land of the free. Feel free to visit BMW Canada on the web to see the build options we have, though.

Sorry received the email Monday.
Here is another snippet as I found another mistake with that email.

See anything wrong with this pic?

Not a big deal, but just :bustingup

yes, a 2010 X5

I think everyone is getting a little worked up over the BYO. Does it make sense that the '11's are out yet no '11 BYO ? No. Are they trying to sell '10's ? Yes, every manufacturer is. Do IT snafu's happen in big companies and projects get pushed back ? Yes. Did the BYO for the '07's come out before they were on the lot ? Yes. But that was a brand new model where this is just a mid-cycle change.

You did notice that it's a 2010 X5 in the picture, right?:nanana:

That reminds me, I am going to send an email to BMW Canada and thank them for having the configurator up. It goes both ways when providing constructive criticism.

Update: Since I tried to send an email through the BMW.ca website, I typed it all up and hit submit but the server didn't respond. Seemed kind of ironic since I tried to thank them for having a terrific website :(

I think the issue is that the X5's are built in the USA yet we don't have an updated X5 BYO site.. My dealer and all the dealers around my area have more new 2011's on the lot and no 2010's for a few of them. I work down the street from my dealer and 2011's are constantly being delivered. The BYO would have been a big help for me and others not reading the forums. The 2011 X5's have 3 different trim levels which makes the order process more difficult. I knew more than my CA about the 2011 standard/options than he did because I read the forums. Unfortunately my e92 lease ended on MAY 8 so I couldn't wait for the BYO site to launch.
With that being said I still love BMW autos and their website

A 60+ grand ordering mistake based on confusion at the dealer is not a good thing for people.

Precisely. Consumers have become accustomed to doing everything online and building cars is no different. Most of the sales people at my dealer are not very well informed about the car and packages. I refuse to believe this was a sales tactic in order to move the 2010s. BMW is competing with the cayenne in the segment and their site is working just fine. I still want an x5 and I still want to build that f*#@er online!:rofl:
PS my apologies for starting this nonsense thread in the first place!

It's not a sales tactic, it's a mistake. Like others, I got the same e-mail. Getting excited that I'd be able to configure the car, I clicked the link, and was presented with the 2010 configurator. Additionally, the main site itself, on the fifth "pane" of the center Flash demo contains information on configuring cars. The 20111 X5 is one of the four cars displayed.

As mentioned earlier, the next gen 5 which is not available yet can be configured online. I'm sure that there are remaining 5's on dealer lots that need to be sold. Yet, no 2010's in sight.

All in all, this is just a blunder. Several people e-mailing them should make them realize they have a problem. Nothing major, the sky is not going to fall. But is certainly doesn't scream professional.