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marshotel 05-03-2012 01:30 PM

Rear Ended
 
2 Attachment(s)
I was rear ended yesterday by someone that was unaware that red lights mean stop.....ALWAYS. Luckily everyone is okay.

cam1999 05-03-2012 01:56 PM

Sorry to hear, doesn't look too bad!

My son rear ended someone, it didn't look too bad either however the insurance company totaled it, damn!

ECS Tuning 05-03-2012 03:58 PM

Glad everyone is ok! The X doesn't look to terrible on the surface hopefully it's an easy fix so your X can look good once again.

marshotel 05-03-2012 06:37 PM

Thanks. i would think that a new tail gate (lift gate had a small dent) and bumper cover for starters. Hopefully it isn't too bad underneath. Now for the fun part, I plan on insisting that they use the shop at my dealership. I don't want to use some cut rate shop that the other drivers insurance company recommends.

ard 05-03-2012 09:15 PM

Don't think that the BMW dealer is the best....they might be, but BMWs have some crap paint. IMO, find the very best shop you can.

Also, don't let them tell you what to do. Inform them that "xyz will be doing the work, I will have them send you an estimate". If they say "oh, our adjuster needs to look at it" simply respond with "no, they don't. Your insured is responsible for my loss- and I will let you know what it is. Please recognize that YOUR internal procedures and policies are not applicable to ME- they may be to your insured, but not to ME. If, after I get you the estimate, you would like to inspect it, I will allow that as a courtesy".

I always like to wear the pants.

A

GL

soldmystang 05-03-2012 09:23 PM

the wife's 328 recently got pasted by a State Farm insured. they tried to depreciate the front clip due to prior damage, road rash on the right side. i balked a bit as their insured ripped the entire left side of the clip off our car.

we had the dealer's body shop do the repairs. they only use BMW OEM parts. it took a phone call and a complaint letter to the NC DOI but State Farm ponied up the whole $6K for the repairs.

paint looks pretty good to me..............

ard 05-03-2012 09:42 PM

Quote:

Originally Posted by soldmystang (Post 876621)

paint looks pretty good to me..............

My only point is NOT to automatically think "Oh, the best repairs for my BMW will be done by the BMW Authorized Repair shop at the dealer". Might be, might not.

marshotel 05-03-2012 09:55 PM

Quote:

Originally Posted by ard (Post 876620)
Don't think that the BMW dealer is the best....they might be, but BMWs have some crap paint. IMO, find the very best shop you can.

Also, don't let them tell you what to do. Inform them that "xyz will be doing the work, I will have them send you an estimate". If they say "oh, our adjuster needs to look at it" simply respond with "no, they don't. Your insured is responsible for my loss- and I will let you know what it is. Please recognize that YOUR internal procedures and policies are not applicable to ME- they may be to your insured, but not to ME. If, after I get you the estimate, you would like to inspect it, I will allow that as a courtesy".

I always like to wear the pants.

A

GL

That is my plan. I will let the adjuster take a look at it but in the maeantime i will get my own estimate. There is no doubt that I am going to the shop of my choice. I will let them deal with the difference between their estimate and reality.

alexmish 05-03-2012 10:12 PM

Sorry to hear that. Did you get any messages/warnings - like SRS malfunction etc? I'd vote for BMW shop, as there could be non-body problems for which they might need to use BMW shop expertise (i.e. resetting codes etc) - my wife's 335 was rear-ended recently, the headrests poped up, and BMW service had to reset all computers IN ADDITION to body work.

marshotel 05-03-2012 11:15 PM

Quote:

Originally Posted by alexmish (Post 876636)
Sorry to hear that. Did you get any messages/warnings - like SRS malfunction etc? I'd vote for BMW shop, as there could be non-body problems for which they might need to use BMW shop expertise (i.e. resetting codes etc) - my wife's 335 was rear-ended recently, the headrests poped up, and BMW service had to reset all computers IN ADDITION to body work.

Nothing byond the body damage at this point. Hopefully that will be it.

blondboinsd 05-05-2012 02:24 AM

Quote:

Originally Posted by ard (Post 876620)
Don't think that the BMW dealer is the best....they might be, but BMWs have some crap paint. IMO, find the very best shop you can.

Also, don't let them tell you what to do. Inform them that "xyz will be doing the work, I will have them send you an estimate". If they say "oh, our adjuster needs to look at it" simply respond with "no, they don't. Your insured is responsible for my loss- and I will let you know what it is. Please recognize that YOUR internal procedures and policies are not applicable to ME- they may be to your insured, but not to ME. If, after I get you the estimate, you would like to inspect it, I will allow that as a courtesy".

I always like to wear the pants.

A

GL

:iagree:

When my 2005 X got sideswiped by a city bus at a red light I had the BMW dealer fix it. HUGE MISTAKE

marshotel 05-05-2012 07:59 AM

Quote:

Originally Posted by blondboinsd (Post 876828)
:iagree:

When my 2005 X got sideswiped by a city bus at a red light I had the BMW dealer fix it. HUGE MISTAKE

I know, some people assume that that the body shop at the dealership is the best but that can be a big mistake. I have used the shop at my dealership a few times and they do great work. Hopefully they wont let me down this time.

miamipanther 05-07-2012 08:27 PM

Sorry about the accident.

Our 15 X5 got rear ended by unsinured a few months ago, the damage was similar as yours except our E70 has hitch.

BMW dealership didn't really do repairs, they only sell cars, but they have partnership with some body shop "approved" by BMW, any way, our car is done well, but it's costy, the total repair bill ended up $7000+, fortunately our insurance took care of it and we paid $100 deductible.

marshotel 05-07-2012 08:43 PM

Quote:

Originally Posted by miamipanther (Post 877082)
Sorry about the accident.

Our 15 X5 got rear ended by unsinured a few months ago, the damage was similar as yours except our E70 has hitch.

BMW dealership didn't really do repairs, they only sell cars, but they have partnership with some body shop "approved" by BMW, any way, our car is done well, but it's costy, the total repair bill ended up $7000+, fortunately our insurance took care of it and we paid $100 deductible.

I didn't involve my insurance company so it should cost me nothing. What was your original estimate? I am getting mine tomorrow but I am expecting the actual repair will be more than the initial estimate.

miamipanther 05-07-2012 09:17 PM

Our original estimate was about 4K;

Make sure to talk with the shop OEM parts only for repair; For the bumper, new bumper instead of repairing

Sometimes insurance will give low estimate to repair some components instead of ordering new one, and aftermarket parts to save a little money here and there.

You can talk to the shop about your opinion, they know how to deal with the insurance company.

WWONG 05-08-2012 12:37 AM

Quote:

Originally Posted by miamipanther (Post 877082)
Sorry about the accident.

Our 15 X5 got rear ended by unsinured a few months ago, the damage was similar as yours except our E70 has hitch.

BMW dealership didn't really do repairs, they only sell cars, but they have partnership with some body shop "approved" by BMW, any way, our car is done well, but it's costy, the total repair bill ended up $7000+, fortunately our insurance took care of it and we paid $100 deductible.

What happened to the guy who hit you? Did they run or did they get ticketed/jailed? I hate people who are uninsured. Unless you get into wrecks every day, you usually pay maybe $50-60/month if you get a local company. I don't see what's so hard.

miamipanther 05-08-2012 12:09 PM

It may sound ridiculous but that guy just walked away.

Check this thread,
http://www.xoutpost.com/bmw-sav-foru...uninsured.html

marshotel 05-08-2012 01:21 PM

Quote:

Originally Posted by miamipanther (Post 877082)
Sorry about the accident.

Our 15 X5 got rear ended by unsinured a few months ago, the damage was similar as yours except our E70 has hitch.

BMW dealership didn't really do repairs, they only sell cars, but they have partnership with some body shop "approved" by BMW, any way, our car is done well, but it's costy, the total repair bill ended up $7000+, fortunately our insurance took care of it and we paid $100 deductible.

The Adjuster from the other drivers insurance company just provided some comic reliefe. The estimate he came up was $1,700 for parts material and labor. I understand the only way to get an exact estimate is to take it apart but to replace and paint the tail gate alone would cost more than that. There is damage to the lift gate and the bumper cover as well (bumper cover likely needs to be replaced).

miamipanther 05-08-2012 01:38 PM

This is adjuster estimate, the shop will give its own estimate, once the job is done, there will be anotehr bill.

The final bill probably could be as twice. It's all between shop and insurance, you shouldn't be involved.

X-cellent 05-08-2012 03:00 PM

Don't think the damage may be enough to deal with, but assuming it's not a lease you may want to argue about diminished value as CARFAX may show that work has been done to the vehicle...just a little more ammo to throw at them...

marshotel 05-08-2012 03:47 PM

Quote:

Originally Posted by X-cellent (Post 877154)
Don't think the damage may be enough to deal with, but assuming it's not a lease you may want to argue about diminished value as CARFAX may show that work has been done to the vehicle...just a little more ammo to throw at them...

Interesting that you should bring this up, I just called them this morning to file a diminished value claim. They will cover it but the burden of proof is on me. I may be way off but I was thinking I could pull the NADA trade in value and then go to a dealer for a trade in quote. Anyone have any experience filing a claim like this?

X-cellent 05-08-2012 04:10 PM

Do a quick search on these forums...there were lots of posts about a year ago about this..i know some here have had this experience and done the work..

GL

marshotel 05-08-2012 04:22 PM

Quote:

Originally Posted by X-cellent (Post 877160)
Do a quick search on these forums...there were lots of posts about a year ago about this..i know some here have had this experience and done the work..

GL

Thanks!

rh71 05-08-2012 04:24 PM

Maybe it was a Ranger fan. You're brave for wearing that Isles license plate. I'm too scared to put a Capitals plate on around here for fear of the Turgeon/Hunter incident inciting all the Isles fans. :D

marshotel 05-08-2012 08:29 PM

Quote:

Originally Posted by rh71 (Post 877165)
Maybe it was a Ranger fan. You're brave for wearing that Isles license plate. I'm too scared to put a Capitals plate on around here for fear of the Turgeon/Hunter incident inciting all the Isles fans. :D

Yeah, all 11 of us. Not too many isles fans left out here, year of sucking has taken its toll.

ard 05-09-2012 12:54 AM

Quote:

Originally Posted by marshotel (Post 877157)
Interesting that you should bring this up, I just called them this morning to file a diminished value claim. They will cover it but the burden of proof is on me. I may be way off but I was thinking I could pull the NADA trade in value and then go to a dealer for a trade in quote. Anyone have any experience filing a claim like this?

There are a few guys that will give you a 'package' with which you can press a claim..... getting a number here and a number there will probably not carry the day with the insurer. You want a broad survey with data AND then tie that to your ONE example.

Not sure what they charge, but if it is a few hundred and gets you 2500, might be worth it.

A

marshotel 05-09-2012 09:50 AM

Quote:

Originally Posted by ard (Post 877240)
There are a few guys that will give you a 'package' with which you can press a claim..... getting a number here and a number there will probably not carry the day with the insurer. You want a broad survey with data AND then tie that to your ONE example.

Not sure what they charge, but if it is a few hundred and gets you 2500, might be worth it.

A

I agree, it is just a matter of finding the right guy who is willing to help.

holmz20 05-09-2012 07:19 PM

I had my 07 X5 in a similar situation with pregnant wife sitting at red traffic light, guy hit her from back lightly causing lower tailgate damage as yours bumper in tact but had a faint line running on top of bumper. I just put it in the shop, the lower tailgate was around $600. Bumper also has to be replaced since when they took the bumper off 4 clips were broken which are a part of the bumper. Mind you, i dont have the newer bumper so no paint work needed. Also diminished value I asked for had no luck so just left that argument.

Good luck.

marshotel 05-09-2012 08:42 PM

Quote:

Originally Posted by holmz20 (Post 877362)
I had my 07 X5 in a similar situation with pregnant wife sitting at red traffic light, guy hit her from back lightly causing lower tailgate damage as yours bumper in tact but had a faint line running on top of bumper. I just put it in the shop, the lower tailgate was around $600. Bumper also has to be replaced since when they took the bumper off 4 clips were broken which are a part of the bumper. Mind you, i dont have the newer bumper so no paint work needed. Also diminished value I asked for had no luck so just left that argument.

Good luck.

What was the total bill for your damage? I would say that the tailgate and bumper need to be completely replaced and there is a little bit of damage to the lift gate as well.


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