Xoutpost.com

Xoutpost.com (https://xoutpost.com/forums.php)
-   X5 (E70) Forum (https://xoutpost.com/bmw-sav-forums/x5-e70-forum/)
-   -   transmission sleeve (megatronic sleeve) (https://xoutpost.com/bmw-sav-forums/x5-e70-forum/88464-transmission-sleeve-megatronic-sleeve.html)

conix67 08-04-2012 08:37 AM

Quote:

Originally Posted by JCL (Post 889530)
The CPO warranty is different in Canada, but I don't have a copy of it. It is likely pretty similar to the US version.

The clause that the dealer is probably relying on (from the US CPO documents) is as follows:



Leaks occur due to thermal cycles and degradation of the materials over time through those cycles.

Warranties are for defective parts, and if it was manufactured with a defect it would tend to leak from new. If it goes some years and starts leaking, that is defined as wear and tear, not a manufacturing defect, unless you can point to a latent defect that was always there (like a porous casting). The problem is the o-ring material that seals the sleeve. While they have reportedly updated the o-ring material, that doesn't define the original one as defective, just as not meeting consumer expectations for component life. It sounds harsh, but unfortunately warranties don't guarantee that all our expectations will be met.

When gaskets and such items that are not covered are replaced at no charge during a warranty period, it is usually due to a dealer deciding to do a goodwill repair as an investment in customer retention.

I've not heard this before. Seals and gaskets, and O-rings are designed to outlast other mechanical moving part. I guess anyone can argue any part of an automobile is subject to wear and tear, and to that end nothing will apply under these warranties.

If the engine block develops a crack, due to repeated use of the engine which is put into extreme heat (summer) and cold (Canadian winter, outdoor parking), I guess such problem is expected under the definition of "normal wear and tear" as well.

I don't have a CPO warranty, but I do have third party mechanical warranty. It covers transmission "Oil pan, seals and gaskets" and I expect CPO warranty to do the same.

This issue is clearly design/material defect..

JCL 08-04-2012 09:49 AM

Quote:

Originally Posted by conix67 (Post 889546)
I've not heard this before. Seals and gaskets, and O-rings are designed to outlast other mechanical moving part. I guess anyone can argue any part of an automobile is subject to wear and tear, and to that end nothing will apply under these warranties.

If the engine block develops a crack, due to repeated use of the engine which is put into extreme heat (summer) and cold (Canadian winter, outdoor parking), I guess such problem is expected under the definition of "normal wear and tear" as well.

I don't have a CPO warranty, but I do have third party mechanical warranty. It covers transmission "Oil pan, seals and gaskets" and I expect CPO warranty to do the same.

This issue is clearly design/material defect..

Yes, that is the other side of the same issue. Your expectations are that the parts will last as long as you have the car.

Incidentally, seals and gaskets are not designed to outlast the hardware they are sealing. That is why we routinely replace gaskets that have hardened.

Your last point is interesting. You mention that it may be the design that is defective. Very possible. Does the phrase "defects in materials and workmanship" cover design? Automakers will argue that it doesn't, that the part is 'working as designed'.

ard 08-04-2012 11:40 AM

Quote:

Originally Posted by JCL (Post 889551)
Yes, that is the other side of the same issue. Your expectations are that the parts will last as long as you have the car.

Incidentally, seals and gaskets are not designed to outlast the hardware they are sealing. That is why we routinely replace gaskets that have hardened.

Your last point is interesting. You mention that it may be the design that is defective. Very possible. Does the phrase "defects in materials and workmanship" cover design? Automakers will argue that it doesn't, that the part is 'working as designed'.

You, of course, bring uop a good point- which I am always harping on: it isn't the "part" that is covered or not, but rather HOW it fails.

"Wear and Tear" is an arguable issue. We know brake pads and clutch disks are such. But to expand 'wear and tear' to cover 'degradation of parts due to thermal cycling' goes well beyond common application of this term.

The key thing in THIS case is that IMO this is covered by BMW- and that Khan's dealer is jerking him around.

JCL 08-04-2012 01:17 PM

So to bring some additional clarity to this issue, I went and got hold of the BMW Canada document that lists what is covered. Here it is:

Quote:

Automatic/Standard Transmission
Transmission case, torque converter and all internally lubricated parts contained within the transmission case, including sprockets, shafts, bearings, bushings, drums, pumps and valves. Transmission mount; flywheel; drive plate for torque converter. Transfer box and all internally lubricated parts; transfer box vibration absorber. Seals and gaskets are only covered if used during the course of a repair or replacement of the above parts/components. Coverage is not afforded for standard transmission clutch assemblies, as they are subject to wear and tear through normal use.
Full document on the BMW.ca site under CPO, here:

http://www.bmw.ca/ca/en/usedvehicles..._Guide_Eng.pdf

The CPO document provides a specific list of what is covered. If it isn't on the list, it isn't covered.

conix67, on the other hand, has a less exclusive list of what is covered in his third party agreement. I wouldn't describe that agreement so much as a warranty, as much as it is a service agreement, or insurance policy. The policy seller probably goes to great lengths to define his service offering as "not an insurance policy", as most of them do that. Calling it an insurance policy makes them subject to various state and federal laws that say they have to hold financial reserves (like real insurance companies do). Since many of them don't, but instead treat claims as a cash flow issue, they don't want it thought of as an insurance policy. On a related note, that is why so many go under after taking people's money. I still think they are insurance policies, since the premiums are a risk calculation based on calculating the cost of fixing a wide range of things that may happen for a wide variety of reasons, not all related to defects in materials and workmanship.

Back on topic, while it may not be palatable to the purchaser of the CPO policy, seals and gaskets are specifically excluded unless they are consumed as part of a repair of a specifically covered (internal) component. Seems to me that he is out of luck, unfortunately.

ard 08-04-2012 01:36 PM

Quote:

Originally Posted by JCL (Post 889583)
conix67, on the other hand, has a less exclusive list of what is covered in his third party agreement. I wouldn't describe that agreement so much as a warranty, as much as it is a service agreement, or insurance policy. The policy seller probably goes to great lengths to define his service offering as "not an insurance policy", as most of them do that. Calling it an insurance policy makes them subject to various state and federal laws that say they have to hold financial reserves (like real insurance companies do). Since many of them don't, but instead treat claims as a cash flow issue, they don't want it thought of as an insurance policy. On a related note, that is why so many go under after taking people's money. I still think they are insurance policies, since the premiums are a risk calculation based on calculating the cost of fixing a wide range of things that may happen for a wide variety of reasons, not all related to defects in materials and workmanship.

Correct.
A 3rd party 'extended warranty' is more accurately called "Mechanical Breakdown Insurance" or MBI. It is not a 'warranty' and is not subject to the same rules as a warranty. In the USA (and I assume canada) there are laws concerning consumer warranties (ie Magnussen Moss in the USA)..but a third party extended warranty is a contractual agreement not subject to warranty laws.


Interesting document from canada on CPO.... is it possible this is covered in the USA and not in Canada?

USA "Not COvered"
Quote:

Upkeep Items
Maintenance; engine, transmission, and body adjustments; wheel alignment, balancing or rotation; wiper blade inserts; engine drive belts; spark plugs; filters; fuses; all batteries; all hoses and clamps (except air conditioning and power steering); oils, lubricants, fluids, refrigerants and coolants (except as required in the course of a covered repair); brake pads and rotors; brake shoes and drums; manual transmission clutch assemblies; suspension dampers (shock absorbers/strut elements); exhaust systems; tires.

Wear and Tear
All wear and tear items as defined in The Certified Pre-Owned BMW Protection Plan Consumer Information Statement (including all suspension parts and components).

Body and Interior
Paint; glass; headlamps; bulbs (except instrumentation); mirrors; lenses; body and chassis; body seals and gaskets; interior and exterior trim, moldings, and fasteners; upholstery, headliner, carpeting, floor and trunk mats; convertible top (all components except electronics); air or water leaks; wind or body noises; wheels; damage due to rust, corrosion, or contamination, except as covered by the BMW New Vehicle Rust and Corrosion Perforation Warranty.

Accessories
Radio/cassette player, telephone, navigation system, CD changer, or any components of those systems; non-original equipment parts, components or accessories.
USA Covered:
Quote:



In general : The Certified Pre-Owned BMW Limited Warranty is designed to protect owners from defects in materials and workmanship on covered parts and components. The broad coverage includes the parts and systems listed below except where specifically noted in the 'Not Covered' section of The Certified Pre-Owned BMW Protection Plan Consumer Information Statement (available for examination at your BMW center)



Engine
Automatic/Manual Transmission
Front Suspension
Rear Suspension
Steering
Brakes
ABS Brake System


Electrical
Air Conditioning/Heating System
Cooling System
Interior/Exterior
Fuel System
Final Drive Assembly, Propeller Shaft







JCL 08-04-2012 01:45 PM

Quote:

Originally Posted by ard (Post 889590)
Correct.
A 3rd party 'extended warranty' is more accurately called "Mechanical Breakdown Insurance" or MBI. It is not a 'warranty' and is not subject to the same rules as a warranty. It is a contractual agreement.


Interesting document from canada on CPO.... is it possible this is covered in the USA and not in Canada?

Hmm, you must have been editing.

Completely possible, as you know they are different BMW marketing organizations offering the warranties. BMW CA is not part of BMW North America (the grandiose name of BMW US). The text around 'what is not covered' and 'what is included' is very similar in the advertising materials and your attachment above, but we get a much more specific document that is freely available on the BMW CA website. I think it is probably similar to BMW NA's document that they call the Consumer Information Statement or something like that. It may be our consumer protection laws that require that to be posted in plain language. Damn socialists :rofl:

ard 08-04-2012 02:14 PM

Quote:

Originally Posted by JCL (Post 889594)
Hmm, you must have been editing.

Completely possible, as you know they are different BMW marketing organizations offering the warranties. BMW CA is not part of BMW North America (the grandiose name of BMW US). The text around 'what is not covered' and 'what is included' is very similar in the advertising materials and your attachment above, but we get a much more specific document that is freely available on the BMW CA website. I think it is probably similar to BMW NA's document that they call the Consumer Information Statement or something like that. It may be our consumer protection laws that require that to be posted in plain language. Damn socialists :rofl:


I was editing. :thumbup:

And was also thinking we need a copy of the "Consumer Information Statement" that they so helpfully allow one to "inspect" at the dealership.

JCL 08-04-2012 03:46 PM

I believe it was posted by mgruber/X5 Meister 3 years ago. That document was dated 2006, so I expect it may have been updated by now. It is here:

http://www.xoutpost.com/642478-post17.html

and the final pages are here:

http://www.xoutpost.com/642479-post18.html

ard 08-04-2012 05:40 PM

That is the same as my old CPO document. Wonder if it has changed?

The whole concept of "wear and tear"- is surely subject to some interpretation. I mean isnt EVERYTHING subject to 'gradual deterioration' and then ultimately failure? I would argue that I am not claiming it has gradually failed- it was fine for X miles, and then suddenly failed. Typically you see that clause applied to loss of compression, oil pressure, etc... so people cannot make a claim that "when it was new it was X and now it is Y so replace it". And obviously the wear parts- suspension, etc, is excluded.

JCL 08-04-2012 07:07 PM

Quote:

Originally Posted by ard (Post 889630)
That is the same as my old CPO document. Wonder if it has changed?

The whole concept of "wear and tear"- is surely subject to some interpretation. I mean isnt EVERYTHING subject to 'gradual deterioration' and then ultimately failure? I would argue that I am not claiming it has gradually failed- it was fine for X miles, and then suddenly failed. Typically you see that clause applied to loss of compression, oil pressure, etc... so people cannot make a claim that "when it was new it was X and now it is Y so replace it". And obviously the wear parts- suspension, etc, is excluded.

Sure, many things are subject to deterioration and ultimately failure. But the CPO warranty is for defects in materials and workmanship, not for things that gradually deteriorated (ie wore) and then stopped working. If it is a defect in the material or workmanship, BMW and other manufacturers would point out that it would have failed much sooner. The only that that happened over the subsequent years is, well, wear. Which is excluded.

There was also an inconsistency in your post: You suggest that everything is subject to wear, and additionally that some parts are called 'wear parts'. All parts wear.

All of this is moot for Khan, though, since the CPO document specifically excludes all gaskets and seals.


All times are GMT -4. The time now is 08:14 PM.

vBulletin, Copyright 2026, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.6.0
© 2017 Xoutpost.com. All rights reserved.