Xoutpost.com

Xoutpost.com (https://xoutpost.com/forums.php)
-   X5 (E70) Forum (https://xoutpost.com/bmw-sav-forums/x5-e70-forum/)
-   -   Water got in my trunk, damage my electronics (https://xoutpost.com/bmw-sav-forums/x5-e70-forum/92910-water-got-my-trunk-damage-my-electronics.html)

ralphy4321 06-10-2013 07:56 PM

Water got in my trunk, damage my electronics
 
I have no idea how so much water got in the rear left side of my x5 2009, now I get no sound of my car, seat belt sound not working, sos malfunction error, gps is working but no sound, anyone knows what part(s) I need to replace, I saw like 5 different thing back there. Do you know if after market extended warranty will cover this? I am in NYC if anyone knows of what can I do

TerminatorX5 06-10-2013 10:26 PM

you got E70, i am not familiar with the layout of the car... but, basing on the E53 and the other BMW that i had, chances are that your radio module has gone south... the radio is probably next to the battery, and the battery is sitting in a tub... probably, the tub is full of water...

water might have gotten into the trunk via clogged sunroof drains... in your case - left side... try to blow compressed air through it

ard 06-11-2013 01:40 AM

Have you bothered to actually read your warranty?!?!?! You are the best person to know what is covered- take the document, read it.... to ask us is ... astonishing.

As mentioned above, probably the sunroof drains allowed water to collect. It will be expensive. Bring it to a dealer and ask for an estimate.

digdesign 06-11-2013 12:45 PM

Also check your rear tail lights, the ones on the hatch. They tend to leak. A telltale sign will be if you see condensation inside the lenses.

blue dragon 06-11-2013 12:52 PM

Quote:

Originally Posted by TerminatorX5 (Post 940560)
you got E70, i am not familiar with the layout of the car... but, basing on the E53 and the other BMW that i had, chances are that your radio module has gone south... the radio is probably next to the battery, and the battery is sitting in a tub... probably, the tub is full of water...

water might have gotten into the trunk via clogged sunroof drains... in your case - left side... try to blow compressed air through it

No, battery is on the right of the rear, modules are on the left.

ralphy4321 06-11-2013 06:51 PM

Quote:

Originally Posted by ard (Post 940599)
Have you bothered to actually read your warranty?!?!?! You are the best person to know what is covered- take the document, read it.... to ask us is ... astonishing.

As mentioned above, probably the sunroof drains allowed water to collect. It will be expensive. Bring it to a dealer and ask for an estimate.


Warranty expired, going to try my aftermarket extended warranty

ard 06-11-2013 07:37 PM

Quote:

Originally Posted by ralphy4321 (Post 940808)
Warranty expired, going to try my aftermarket extended warranty

If it was under the warranty then we WOULD likely be able to answer the question as well all had the same warranty from BMW.

My point is that there are hundreds, maybe thousands of "aftermarket warranties"...how could we possible give you an answer?

Here is a BIG TIP:

1. Read your warranty. Understand the terms and conditions.
2. Figure out what is wrong with the car
3. if the warranty excludes water damage but might otherwise cover the amp, or other electronics, then act accordingly.... clean up the water issue, then separately point out the amp stopped working.

I'm 99.99% sure if you bring in water logged modules, there is no warranty anywhere that will cover that.

GL

A

ralphy4321 06-11-2013 11:57 PM

6 Attachment(s)
Quote:

Originally Posted by ard (Post 940818)
If it was under the warranty then we WOULD likely be able to answer the question as well all had the same warranty from BMW.

My point is that there are hundreds, maybe thousands of "aftermarket warranties"...how could we possible give you an answer?

Here is a BIG TIP:

1. Read your warranty. Understand the terms and conditions.
2. Figure out what is wrong with the car
3. if the warranty excludes water damage but might otherwise cover the amp, or other electronics, then act accordingly.... clean up the water issue, then separately point out the amp stopped working.

I'm 99.99% sure if you bring in water logged modules, there is no warranty anywhere that will cover that.

GL

A

Thanks, I read my warranty, It doesn't cover if it got water damage, But the water is completely dry, I called them and told them it just stopped working, they said if it stopped they will cover, I am using repair advantage MAX

"Repair Advantage Max
Our premium service contract, Repair Advantage Max, supplements the manufacturer’s New Vehicle Limited Warranty by offering comprehensive mechanical repair coverage for virtually every mechanical and electronic vehicle component as installed or supplied by the vehicle manufacturer'

Question do you think they will be able to tell if anything got wet, after everything is dried? Or they will just see the thing as getting fried?

I was trying to take pictures with my iphone, they did not come out well, My electronics are on the rear left, battery is also rear left, and the water did not get in any clog hose, it got in by the rear light, there is a little flap for some reason that came apart, I have no idea how..

ard 06-12-2013 12:41 AM

^^ Good work.

The key will be the mechanic/tech doing the work- water damage can usually be discerned, but it depends how hard he looks and how motivated he is to be thorough with the warranty company. (How many people bring cell phones into the store and say "It just stopped working")

This is a dicey situation- as you can see.

Do you have a relationship with the people doing the work such that you can say "I need the warranty to cover this- if you guys go to bat for me I'll take care of you"? "You dont need to lie, but you know how warranty people can be"...that sort of thing.

Ethically this is all a bit of a tightrope, each of us needs to figure out how comfortable we are with a particular path.

A


PS There is a great video/story of someone brining in a video camera that 'just stopped working, no idea why''. The store got it open, played the tape: you see a kids birthday party, the camera is moving around, people, kids, swimming pool- then all of a sudden someone yells 'woah', camera pans up, and next think the water in the swimming pool closes over the lens....

ralphy4321 06-12-2013 12:58 AM

Quote:

Originally Posted by ard (Post 940870)
^^ Good work.

The key will be the mechanic/tech doing the work- water damage can usually be discerned, but it depends how hard he looks and how motivated he is to be thorough with the warranty company. (How many people bring cell phones into the store and say "It just stopped working")

This is a dicey situation- as you can see.

Do you have a relationship with the people doing the work such that you can say "I need the warranty to cover this- if you guys go to bat for me I'll take care of you"? "You dont need to lie, but you know how warranty people can be"...that sort of thing.

Ethically this is all a bit of a tightrope, each of us needs to figure out how comfortable we are with a particular path.

A


PS There is a great video/story of someone brining in a video camera that 'just stopped working, no idea why''. The store got it open, played the tape: you see a kids birthday party, the camera is moving around, people, kids, swimming pool- then all of a sudden someone yells 'woah', camera pans up, and next think the water in the swimming pool closes over the lens....


Thanks for the tips, and advice, I been taking my car bmw there for years, from my x5 2001 to this 2009, but is BMW of Manhattan, and to be honest I never gotten a break. I hope they don't give me a hard time.

Thanks Ard

TerminatorX5 06-12-2013 01:14 AM

the cell phones (and some other electronics) used to have a white dot (sometimes flat, sometimes fuzzy) that would turn color (usually red) upon contact with water... so, the cell phone companies would decline the warranty for water damage... you can do a search on ebay for water tamper dot, they sell them in big sheets...

not to say that you need them for your electronics, just saying that they had means of knowing about the water damage...

ard 06-12-2013 01:32 AM

Quote:

Originally Posted by ralphy4321 (Post 940874)
Thanks for the tips, and advice, I been taking my car bmw there for years, from my x5 2001 to this 2009, but is BMW of Manhattan, and to be honest I never gotten a break. I hope they don't give me a hard time.

Thanks Ard

They suck.

As I recall this is one of the only dealerships owned and run by BMWNA- they will surely make sure you get screwed.


Why do you go there?

ard 06-12-2013 01:33 AM

Quote:

Originally Posted by TerminatorX5 (Post 940876)
the cell phones (and some other electronics) used to have a white dot (sometimes flat, sometimes fuzzy) that would turn color (usually red) upon contact with water... so, the cell phone companies would decline the warranty for water damage... you can do a search on ebay for water tamper dot, they sell them in big sheets...

not to say that you need them for your electronics, just saying that they had means of knowing about the water damage...

Yeah, for iphones they have a little optical device that lets them look into the headphone jack to see the dot.....

ralphy4321 06-12-2013 10:40 AM

Quote:

Originally Posted by ard (Post 940878)
They suck.

As I recall this is one of the only dealerships owned and run by BMWNA- they will surely make sure you get screwed.


Why do you go there?

I go there because is close to my house, but if they cant fix it, I guess I will take it someplace else, who cares about my issue more

jayjay_dee 06-12-2013 12:48 PM

Ralph, you can try JMK BMW, RT 22 east in NJ... goodluck!

ralphy4321 06-12-2013 02:35 PM

Quote:

Originally Posted by jayjay_dee (Post 941003)
Ralph, you can try JMK BMW, RT 22 east in NJ... goodluck!


Thanks JayDee, do you have any numbers or Service Rep name, I will say you referred me, and is funny, this is where I bought my first x5 2001, from there.

jayjay_dee 06-12-2013 03:02 PM

Look for Jacob Kolasinski (ext 222), I only deal with him, very good guy...

ralphy4321 06-26-2013 01:46 PM

So I took it in, to bmwnyc, they saw the water damage, my full bmw warranty just finished, so this is not covered, my aftermarket covers whatever breaks but no water damage, bmw said I need something called CIC or CCC, and SDARS for satellite, Anyone know where I can get these parts, they want to charge me like 4k for all the work, I told them they must be out their mind..

blue dragon 06-26-2013 02:04 PM

CIC or CCC is the navigation unit, neither is stored in the trunk. The components in the trunk are the amplifer, the TCU module (Bluetooth, assist) and the Sdars module (satellite radio). Your best bet is to search recyclers http://www.car-part.com

ard 06-26-2013 02:05 PM

totally not surprised....why didnt you shop for a store where theyd not say 'water damage'??? or at least not got to BMWNYC?

Horse>>Water>>??

4k is a reasonable dealer price for those two modules plus programming....you can look for the CIC at BMWofsouth atlanta dot com, but recognize that it needs maps loaded and programming...

ralphy4321 06-26-2013 02:13 PM

Quote:

Originally Posted by ard (Post 943361)
totally not surprised....why didnt you shop for a store where theyd not say 'water damage'??? or at least not got to BMWNYC?

Horse>>Water>>??

4k is a reasonable dealer price for those two modules plus programming....you can look for the CIC at BMWofsouth atlanta dot com, but recognize that it needs maps loaded and programming...


Hi Ard, they said the Warranty is sending their people to check for the parts themselves, bmw is not saying is water, but the warranty once they look at part will say is water and not replace, I will look at bmwof south and see what they have.

Thanks.

any other suggestions or if something comes up, let me know.

ralphy4321 06-26-2013 02:14 PM

Quote:

Originally Posted by ard (Post 943361)
totally not surprised....why didnt you shop for a store where theyd not say 'water damage'??? or at least not got to BMWNYC?

Horse>>Water>>??

4k is a reasonable dealer price for those two modules plus programming....you can look for the CIC at BMWofsouth atlanta dot com, but recognize that it needs maps loaded and programming...


Also my full warranty bmwnyc just told me it just finish, how does this work, is this 4 years from the time the car was built, I am trying to make sure they are not telling me it just finish for their own sake

ard 06-26-2013 02:21 PM

You might argue that the fault was that BMW failed to provide adequate drainage, and/or they failed to provide adequate maintenance procedures to ensure the drainage didnt get blocked...THIS was the defect, and the result was water damage.

This is a common issue on cars that live outside.

Such an argument would require a court case, IMO...and certainly would only apply under the terms of the original warranty. BTW- it is 4 years from the "in service date" which should be when you purchased the car.

Finally Blue' brings up a good point- If the CIC isnt in the trunk, Id wonder if the diagnosis is correct. What did you get in writing? just the SA lying to you verbally?

ralphy4321 06-26-2013 02:28 PM

Quote:

Originally Posted by ard (Post 943368)
You might argue that the fault was that BMW failed to provide adequate drainage, and/or they failed to provide adequate maintenance procedures to ensure the drainage didnt get blocked...THIS was the defect, and the result was water damage.

This is a common issue on cars that live outside.

Such an argument would require a court case, IMO...and certainly would only apply under the terms of the original warranty. BTW- it is 4 years from the "in service date" which should be when you purchased the car.

Finally Blue' brings up a good point- If the CIC isnt in the trunk, Id wonder if the diagnosis is correct. What did you get in writing? just the SA lying to you verbally?

Well the SA just called and said the CIC was bad, but he is getting my Repair Advantage MAX warranty to cover that, for the trunk, R.A.M is sending someone to look at it, and they will see is water damage, so he said he doesn't think they will cover it once they look at it. I am not sure what you mean by IMO, I bought this car last year used, from a regular dealer not bmw dealer in NJ. My car is still in the shop,

ard 06-26-2013 02:43 PM

The 'IMO' was that to press an argument that the water drainage design defect, or the defective maintenance procedures, caused the failure would not be something they'd agree to as a warranty claim. Youd need to sue. Doesnt matter where you bught the car, the warranty is transferable. The in service date is the FIRST buyers initial use.

What is the cost down to now? If RAM decides the damage in the trunk fried the CIC, that would be no good....

ralphy4321 06-26-2013 02:51 PM

Quote:

Originally Posted by ard (Post 943372)
The 'IMO' was that to press an argument that the water drainage design defect, or the defective maintenance procedures, caused the failure would not be something they'd agree to as a warranty claim. Youd need to sue. Doesnt matter where you bught the car, the warranty is transferable. The in service date is the FIRST buyers initial use.

What is the cost down to now? If RAM decides the damage in the trunk fried the CIC, that would be no good....

I would know soon enough, waiting to hear back from bmwnyc and RAM. Thanks Ard you have been very helpful

blue dragon 06-26-2013 03:04 PM

^^ You don't have a CIC, you have a CCC, and it seems to work perfectly fine based on the pictures that you posted at the beginning of the thread. If you are getting SOS failure, its because your TCU is fried.

Go to car-part.com. Search for Computer box, non engine, then communications. You can find a TCU for $100. Then you will need someone to program it. There are no FSC codes or anything like that for the TCU, its straight programming for the VIN and chassis model etc.

http://www.wardphotography.com/temp/tcusearch.jpg

Problem solved, some of you guys make a big deal when some of these issues are so easy to fix with readily available parts.

ralphy4321 06-26-2013 03:24 PM

Blue Dragon, is this guy trying to stick it to me?

Here is his email, below.

Aleks Ivanovic 6/24/13
To: RALPHY POLANCO
Picture of Aleks Ivanovic
The front CCC may be covered, but the water leak and SDARS unit will not be covered at all. I should have an answer shortly about the water leak.



Quote:

Originally Posted by blue dragon (Post 943375)
^^ You don't have a CIC, you have a CCC, and it seems to work perfectly fine based on the pictures that you posted at the beginning of the thread. If you are getting SOS failure, its because your TCU is fried.

Go to car-part.com. Search for Computer box, non engine, then communications. You can find a TCU for $100. Then you will need someone to program it. There are no FSC codes or anything like that for the TCU, its straight programming for the VIN and chassis model etc.

http://www.wardphotography.com/temp/tcusearch.jpg

Problem solved, some of you guys make a big deal when some of these issues are so easy to fix with readily available parts.


blue dragon 06-26-2013 03:34 PM

^^ He's not sticking it to you, he's simply telling what he would charge to replace with brand new parts and do the programming etc.

From the same site, you can get a satellite radio module for $300 or so. If it was my car, I could fix it for $400 and code it myself.

ralphy4321 06-26-2013 03:45 PM

Are you in New York? Help a soul in need. How would you reprogramm it? any special programs of software?


Quote:

Originally Posted by blue dragon (Post 943380)
^^ He's not sticking it to you, he's simply telling what he would charge to replace with brand new parts and do the programming etc.

From the same site, you can get a satellite radio module for $300 or so. If it was my car, I could fix it for $400 and code it myself.


blue dragon 06-26-2013 09:00 PM

I'm in Toronto, you need BMW standard tools which come with INPA, NCSExpert, tool32, winpfk etc. If you were local I could do it for you, but I don't have the tools to program remotely. Triple_O can program remotely, .

BMW uses Icom, triple_O has one, so he can flash the module as well with the correct daten files (Firmware) to bring it to the same level as the rest of the modules in your car. PM him and see what he says.

ralphy4321 06-26-2013 11:07 PM

Quote:

Originally Posted by blue dragon (Post 943414)
I'm in Toronto, you need BMW standard tools which come with INPA, NCSExpert, tool32, winpfk etc. If you were local I could do it for you, but I don't have the tools to program remotely. Triple_O can program remotely, .

BMW uses Icom, triple_O has one, so he can flash the module as well with the correct daten files (Firmware) to bring it to the same level as the rest of the modules in your car. PM him and see what he says.


thanks

ard 06-27-2013 12:35 AM

Quote:

Originally Posted by ralphy4321 (Post 943373)
Thanks Ard you have been very helpful

Apparently not.

:)

Listen to Blue. He has a better grasp of this. Triple_O is a member here, you should contact him. He may be able to help.

evilution915 08-14-2013 11:28 PM

Hey. I had this same problem!

No noise from speakers and had the SOS malfunction. It's a known issue.
Check this thread: SOS Call System Failure! - BMW M5 Forum and M6 Forums

This is how i fixed it too (copied from 2nd page).

Quote:

Just a follow up on this problem.
I had it too. Had a service appt booked and everything.

Then I did a brake fluid flush and cleared the associated maintence service warning for the flush. Somehow that cleared the SOS warning, and all my music/ etc is working again.

Long story short, try clearing your codes, and that might fix your problem.

I found this thread while searching for the issue on my e70 x5. Thought it might help others.


All times are GMT -4. The time now is 05:02 AM.

vBulletin, Copyright 2026, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.6.0
© 2017 Xoutpost.com. All rights reserved.