Originally Posted by bfeng

It is my opinion that extended warranties sold by reputable dealers are probably the best in terms of service and coverage, but also the most expensive. I would trust my local BMW dealer, as well as the local Mercedes/Jaguar/Audi dealers. I would also trust my local Toyota dealer (who sells CNA, but the cost was too high). These dealers all have reputations to protect and are judged by the national Brand organizations based on how happy they make the customer.

Of the reviews I've seen, CNA seems like the most reputable. But the cheapest I've found for a CNA policy was $3800. You might be able to find it cheaper because there's a huge dealer markup involved. If you pursue this, I would consider going straight into the dealer's finance office and be up front with the fiance guy/gal, (1) you are interested in a CNA extended warranty (2) you are not buying a car there. Keep 2 arguments to use after you get an initial quote (3) point #2 means the dealer doesn't need to use the warranty price to make up for a discount given on a car sale (4) the warranty provides pure profit for the dealership because once sold you will be dealing directly with CNA.

That's essentially what I said at a local dealer (I met with the finance manager, who has the authority to consider the big picture). He acknowledged my points, showed me the normal sales quote they'd give everyone and offered to knock $1000 off. I'm pretty sure there was another 3-400 additional discount to be had after a little more negotiation. But it was still half the coverage and 50% more $ compared to Delta AutoProtect. I would have gone with CNA for $3600 if it had the same 5yr/60k mile coverage as Delta (eg $50/month). But I thought that would be impossible so I just thanked the guy for the quote and left.

John