So my question is this. Should Assist be a menu option like CD Telephone TV etc etc cause if it is then it's gone from my screen. How do I get it back.[/quote]

First question is did you register for assist ie was it live?
Second do you have the telematics bluetooth or bluetooth preparation if latter then no assist is provided.

On your main menu screen can you see 'BMW Assist' but not access it or can you not see it at all. ( could you see it before your upgrades?)