WOW what a poor answer from bmw to my needs with the replacement of the instrument cluster..
Thank you for contacting BMW of North America, LLC regarding parts for your 2003
BMW X5. We appreciate your inquiry.

All BMW parts are ordered and purchased through the parts department at your
authorized BMW center. I am sorry, but we do not have direct access to parts
availability at this location. I would suggest speaking with the parts manager
at Braman BMW. The parts manager is in the best position to review and discuss
your concerns.

If you have any further questions, please respond to this e-mail or contact the
Customer Relations and Services Department at 1-800-831-1117, Monday through
Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time. Again, thank you for
contacting BMW.

Sincerely,

Darlene Hawley
Customer Relations and Services
Representative