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#2
04-24-2006, 02:00 AM
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Always been a problem with the E39 and E53 5 series models. Some of the guys (one a lawyer) on another forum were able to convince BMW to pay for repairs outside of warranty but what they covered depended. Most were told to buy the part and BMW would do the install Free. Some got the entire unit replaced free and others got a 30% discount.
Most 5ers have gone through at least a couple and seems to be a design flaw. I sent mine to VDORepair who fixed mine for $199 and it has been fine ever since. They use better parts so it should last a long while. Michael 
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#5
04-24-2006, 08:00 PM
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BMW replaced mine for free. Didn't even have to pay for labor. Took about 1 month from sending the initial email, to getting it taken care of. This is BMWNA of course, so YMMV.
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'02 X5 4.4 - 67k miles '01 RX300 - Wifey's, 74k miles '92 325i - My classic (Dinan S1 susp, clears, M3 kit, M3 exhaust, M3 Double-spokes, 216k miles) '93 318is - Gave to niece
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#6
04-24-2006, 08:04 PM
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Same issue with mine. My dealer replaced it under warranty, gratis.
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#7
04-24-2006, 08:59 PM
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I got the same problem right now. I had to send a letter to bmwna cuz the dealer is refusing to replace mine because they say that they dont make 4.6is instrument clusters any more?? as far as I understand the 4.6is and 4.8is share the same instrument cluster. let's see what they answer.. Im under factory warranty
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#8
04-26-2006, 12:51 PM
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WOW what a poor answer from bmw to my needs with the replacement of the instrument cluster..
Thank you for contacting BMW of North America, LLC regarding parts for your 2003 BMW X5. We appreciate your inquiry. All BMW parts are ordered and purchased through the parts department at your authorized BMW center. I am sorry, but we do not have direct access to parts availability at this location. I would suggest speaking with the parts manager at Braman BMW. The parts manager is in the best position to review and discuss your concerns. If you have any further questions, please respond to this e-mail or contact the Customer Relations and Services Department at 1-800-831-1117, Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time. Again, thank you for contacting BMW. Sincerely, Darlene Hawley Customer Relations and Services Representative
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