The way I responded was out of proportion and it's the first time I actually fired back in an incident like this. In almost all circumstances/altercations, I always try to resolve issues the proper way. Violence, aggression physical assault and the like are always my last resort. Besides, both parties tend to win when you approach conflict in a diplomatic and civil manner.
For example, one time at bank of america a guy approached me and made a scene. He accused me before i made it out of the banking center for cutting him in line when I'm sure I didn't (video cameras all over). Anyway, he started to raise his voice, cuss me out and use some racial slurs as he was making his accusation. He was white, I was asian (if that's important, not to me). Point being, I asked him if he could please calm down and tell me what just happen and if he could tell me what i did wrong. If i was really at fault and it is evident that i did something wrong against him or to upset him then I would apologize for my actions. I mean come on, public humiliation/embarrassment isn't necessary. Why do you have to call attention to someone's errors/mistakes with the intent to insult? What happened? I let him rant and cuss me out till his heart's content. He walked away ticked off and the loser cause he made a fool of myself. Besides, he couldn't really do anything else.
I just hope that that person learned from the way I responded that you get treated the way you treat others. Show some respect and courtesy, and you get the same in return. Love begets love, etc. all those sayings, although that may not always hold true. Emotions got the better of me, but my sole intent was to defend myself. He pushed the wrong buttons and I had to draw the line somewhere.
Anywho, I've moved on. I'm over this and the lesson has been learned. After all, when I think about it now, I do find that incident funny especially when I wanted to tell him that I would eat his children but didn't want to cause I'd end up in more trouble. And thanks for all the insights and responses everyone
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Originally Posted by JCL
No. Blowing up enough to scare other customers doesn't make you a winner. Neither does threatening to meet him outside. Sorry. Doesn't matter if it is Costco or Saks.
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