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Originally Posted by UCrewX5
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No luck. I printed the bulletin out and worked through it last night. The connector referenced in the bulletin appeared to have been installed correctly. I took it apart and reseated it, but I'm very reluctant to think that a poor fit was the problem.
(Note: For those of you who use the bulletin UCrew mentioned above, you need to make sure that you continue turning the two T-10 Torx screws until the radio (CD player or tape player) unit comes free...I worked on it for some time trying to free it up but didn't realize I hadn't turned the screws enough to free the unit from the bracket. Finally I went back to the screws and worked on them until the unit came free. Cheap but good advice!)
Just to recap what's going on:
1) All the steering wheel and dash controls work and the phonebook transfers;
2) The phone itself shows calls being dialed and connecting;
3) I get no audio whatsoever when I make or receive a call (although the radio mutes);
4) Calls are received on the other end, but there is no sound or voice coming though on the other end.
I'm going in to the dealership next week for service. Should I have them look at it? The system was installed on my car when I got it, although no phone came with the car. I'll post this question on the main board as well.
Thanks to all for your help!
Mike