once you turn the car on..give it a few seconds...try making a phone call from your contact list-The one in the palm pilot list..the long one...pick a number that is NOT under your quick favorites list under the dial pad...once you make the call it should come through the bmw speakers...during teh call check your phone book on the car..your new updated numbers shoudl be there.....the problem i'm having now is once i hang the call up the phone book dissapears from the bmw....its like it has lost pairing once the call is gone....eventually the phone book will come back and stay..it has taken up to 30 min for that to happen, not sure why..try that