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Old 08-23-2005, 02:12 PM
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kirkX5m kirkX5m is offline
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Join Date: Mar 2005
Location: Rancho Cucamonga, CA
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the touchy subject of the almighty Crevier BMW of Santa Ana:

glad you have a good relationship with those guys over there...but I wouldnt be the first one to tell that them numero uno Crevier sometimes just dont give a rats ass about who you are and what bmw you mite wanna buy. very few (if none) sales guys will come over and talk to you if you walk the lot. and yes, they do see you just like you see them. if you try to ask for a deal, they send you packing, they are too proud to give discounts. which to a certain level, i can understand, they dont need to discount their cars...but basic greeting to customers on the lot, that you cannot excuse.

we all tried at some point to buy a car from crevier, but for the last 5 bmws we bought, we just gave up. i collect horror stories about being mistreated both by the sales and service departments by a lot of BMW and BMW potential owners. The last instance was my sister being stranded with the M3 and it was towed to Crevier. They categorically refused to give her any type of loaner or rental (it was closing time). I called my sales manager at BMW of Riverside and he made a phone call, it was done, she came home with a loaner. Its just sad that I had to resort to that though.

As for the parts department, Theresa and Vaheh are real class acts. So no problem there. They both ROCK!

my two cents...
kirk
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