:b lah:
:bla h:
Brent, I would give up mate. The reputation of Stebro has been shattered and whilst you have come out of this looking like a guy that tried to do the right thing, you still didnt as a result of the company you work for. Dan is a lier and a crook.
Not only here but across the community Stebros reputation is irrepairable, and your email comes across as desperate and try-hard. I would just walk away and focus on other things, you have made the situation worse for yourself.
I have so many PM's here from other people with bad experiences, including those of us promised refunds over and over again without a result. I will add that Dan has now stopped responding to my emails, so I have no faith your company will do anything to assist anyone.
Given the poor customer service, inferior manufacturing and delivery of non-areed/ordered parts to myself and others, we are now forced to take other actions to recover our money. I have already contacted the banks and someone on the ground in Ontario has been kind enough to take up the legal position for us.
I will also be posting a detailed summary of communications from Stebro (emails, MSN & PM's) on this forum and other communities to show the, frankly, bullshit, that Stebro spins to con people into a product, lies regarding shipping and the product and unfulfilled promises to refund or assist your customers when things go wrong.
Bottom line - stop posting on this forum and others - you will save yourself further embarrassment and hopefully as a community we can all be saved from the lies, deceit and financial loss that is endemic in Stebro.