Not sure if we are all on the same page here and talking about the same thing. Whether or not the touch has a setting, I simply do not know as I don't have one. I've heard people with the iphone discuss setting changes for video, maybe audio is the same, again I don't know.
The fact that you mention having the volume turned up makes me think you're talking about something else too, since the dock connector is a line level output and is independent of the volume setting on the device itself.
I assumed he got the right cable, if not, then yeah he should call EAS and at the very least call up an Apple store for some advice.
Lastly, since I just remembered, make sure to put your radio into AUX mode as it does not do it by itself.
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Originally Posted by Quicksilver
There are no settings. If you have the correct iPod Touch Dock to 3.5mm AUX Cable then it works out of the box.
Test it somewhere else. Plug that 3.5mm plug into another input. A friends car, anything that accepts that kind of output.
The iPod Touch Dock to 3.5mm is nothing more than an output cable. Whatever you plug it into should receive the
signal if the iPod touch is outputting a signal.
Make sure you have the volume on the touch turned up. ( Don't scoff. That's a common mistake)
If it doesn't work Call EAS and make sure you have the right cable.
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