Sorrry to hear about your x5 rh71...Hassel is a piece of shit...brought my car in for an oil change once and they f@#k it up so badly I had to call bmwna so I can lemon the car....I would bring it to Rallye if I were you....by the way nice car...saw you once on Hempstead and fell in love with your car...made me trade in my e53 for a white E70...good luck with the repairs and have them swap it out with a new 1...no excuses