I am unsure of the issue here as well. You sent a chargeback to your credit card as it was being shipped from another location than you thought. If you look at the order page it said that unit were being shipped form an international location.
Did you not receive what you ordered?
I am at a loss here. I contacted the shipping department at Bimmernav to inquire on this, and was given the following information. It appears your unit was delivered. See below... info removed to protect your privacy. I requested that they send a copy of the signature to confirm the delivery, and can post if needed
Label/Receipt Number: XXXXXXXXXXX
Service(s): Registered Mail™
Status: Delivered
Your item was delivered in xxxxxx, FL xxxxx.
Quote:
Originally Posted by harley2
They must have a huge office. I placed an order for an Intravee II on 10/5 and I haven't been able to get any forwarding info. They don't answer the phone and only communicate via e-mail. They are telling me that even though their web site said they had the unit in stock they had to get the unit shipped from Australia. I turned it over to my CC as fraud
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