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  #11  
Old 11-09-2009, 09:39 PM
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ambishop is on a distinguished road
I am unsure of the issue here as well. You sent a chargeback to your credit card as it was being shipped from another location than you thought. If you look at the order page it said that unit were being shipped form an international location.

Did you not receive what you ordered?

I am at a loss here. I contacted the shipping department at Bimmernav to inquire on this, and was given the following information. It appears your unit was delivered. See below... info removed to protect your privacy. I requested that they send a copy of the signature to confirm the delivery, and can post if needed

Label/Receipt Number: XXXXXXXXXXX
Service(s): Registered Mail™
Status: Delivered

Your item was delivered in xxxxxx, FL xxxxx.


Quote:
Originally Posted by harley2 View Post
They must have a huge office. I placed an order for an Intravee II on 10/5 and I haven't been able to get any forwarding info. They don't answer the phone and only communicate via e-mail. They are telling me that even though their web site said they had the unit in stock they had to get the unit shipped from Australia. I turned it over to my CC as fraud

Last edited by ambishop; 11-11-2009 at 04:35 AM.
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  #12  
Old 11-13-2009, 02:25 PM
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So are you still involved with Bimmernav then ambishop, or has it changed hands? My cousin is in St Louis and wants to upgrade her mk3 to a mk4, so obviously I'm worried after reading stories like this so wondering whether to just go to eBay instead.
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  #13  
Old 11-15-2009, 09:08 AM
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And of course throughout all this what the op could and perhaps should have done from the outset before buying or downloading and burning a High DVD was to simply try his CD from his original MK3 at least that would have shown if the MK4 worked or not, still worth a try though

Sorry to see you Move on Martin it was a good effort over the years from us all to get where we are now

Good luck
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Rover 75 CDT Connoisseur Se, MG ZT+T 190, MG ZT 260
Ellesmere Shropshire England
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  #14  
Old 11-15-2009, 09:39 PM
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Roy in GA is on a distinguished road
Hi Keith, good to see you here.
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  #15  
Old 11-16-2009, 09:14 AM
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Hi Roy

I still have all my Nav bits I used to upgrade my original Rover 75 but now they are in this supercharged MG ZT V8



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  #16  
Old 11-18-2009, 09:07 PM
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Looks VERY GOOD!!
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  #17  
Old 11-20-2009, 02:34 PM
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Quote:
Originally Posted by RTHokies View Post
Hey guys,

I ordered an MKIV from Bimmernav.com last week. The unit arrived and I instantly swapped it out, upgrading my 2002 X5 and replacing the MK3. After searching a bit for the maps DVD, I went to my local dealer and picked up the 2009 High Maps DVD for the MKIV.

When I inserted the DVD in the nav unit--I get an "error" message or a "no DVD" message. After researching this on this forum, it seems like this is an issue with a faulty laser in the MK4?

When I contacted Bimmernav about this problem, they promptly insisted that I was using the WRONG DVD over and over again until I was forced to actually call Navteq to prove that this DVD I had was in fact the correct one and should work perfectly in the 2006 MKIV computer they had sold me.

At this point--6 days after the purchase from Bimmernav--I requested my money back for the unit and told them I would send back the dead computer. They are refusing to refund me, saying that they are "moving offices." I am not sure how that is much of an excuse but whatever.

Have you guys had any problems with Bimmernav? Any advice for me? This is super frustrating and I cant believe I dropped almost $1k on a dead nav computer, only to get horrible service and an ignored refund policy after the fact.

Any advice or help regarding the navvy problem or the refund problem would be spectacular. THANKS!

It is interesting that RTHokies is complaining about horrible service. I ordered a used 2009 High Maps DVD from him on Amazon on October 28, 2009 and it is now November 20 and I have not received the item. I have sent him several emails asking the status with no response. I'm guessing he was selling the one mentioned in this thread. He should really look in the mirror if he wants to see horrible service....
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