I talked to BMW last night. It was customer service not tech support, but they indicated a problem with some phones (some of Motorola's included). They suggested the same thing as in the other post (i.e., separating each number into individual contacts), but I just don't like that pseudo-solution.

I don't think there is anything BMW can do on their side, but I also don't think there is enough demand to get Motorola to push a firmware update that would allow recognizable type indicators to be pushed out (unless this is a problem experienced by other automobile makes). I guess I'll just have to learn to use the voice dial through the system.