I don't try and talk down the parts guy. When he punches the order in, I ask if they have included all the loyalty discounts in there (they don't have any official loyalty discount that I know about). I just make the point that I am a long term customer, and see if there is any discretionary discount (sometimes there is). I make sure that they sell it to me under my name in their system, and not just to cash sale, so there is a record of all the purchases. Their CRM system is pretty good, IMO.

Then I pay the bill. I am not going to waste time arguing for $3, it is completely irrelevant in the overall scheme of things.

I would never ask them to match an ebay price, since they aren't ebay. They have a different cost base and business model. I consider ebay to be full of fraudsters and crooks (along with some honest people) so I won't use it. Ever.

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2007 X3 3.0si, 6 MT, Premium, White

Retired:
2008 535i, 6 MT, M Sport, Premium, Space Grey
2003 X5 3.0 Steptronic, Premium, Titanium Silver
2002 325xi 5 MT, Steel Grey
2004 Z4 3.0 Premium, Sport, SMG, Maldives Blue