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  #11  
Old 10-31-2012, 07:47 AM
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Quote:
Originally Posted by JCL View Post
BMW don't make their own filters, but they do buy filters made to their own specification. Those suppliers also make similar filters and sell them directly. Not necessarily the same, even if it looks the same. And this leaves aside the problem of fake Mahle and Mann filters being made in China and sold through NAPA and other big name stores.

Take it out and see if it is different.
so what are you recommending?
and looks like it was air bubbles thats the best posibilty
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  #12  
Old 10-31-2012, 04:28 PM
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I buy filters from the dealer, in part because that is the only way of guaranteeing that you get a filter with the same performance spec, and also because it greatly reduces the chance of getting counterfeit parts, which are a huge business.
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  #13  
Old 11-01-2012, 07:50 AM
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I buy filters from the dealer, in part because that is the only way of guaranteeing that you get a filter with the same performance spec, and also because it greatly reduces the chance of getting counterfeit parts, which are a huge business.
ok, heres a question for you....
how do you handle talking down the parts guy.....i always have to argue a bit... even when i have an ebay listing from a different dealership they still dont like to apply their discounts. and cca memeber discount is much...

once i bought a oil filter for $9 and now its 12$ with cca discount...why does the dealers parts go up and down?


but i do see where your going on this... i think i would trust the dealer more...
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  #14  
Old 11-01-2012, 03:31 PM
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I don't try and talk down the parts guy. When he punches the order in, I ask if they have included all the loyalty discounts in there (they don't have any official loyalty discount that I know about). I just make the point that I am a long term customer, and see if there is any discretionary discount (sometimes there is). I make sure that they sell it to me under my name in their system, and not just to cash sale, so there is a record of all the purchases. Their CRM system is pretty good, IMO.

Then I pay the bill. I am not going to waste time arguing for $3, it is completely irrelevant in the overall scheme of things.

I would never ask them to match an ebay price, since they aren't ebay. They have a different cost base and business model. I consider ebay to be full of fraudsters and crooks (along with some honest people) so I won't use it. Ever.
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