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Hi Gregg: Lets see if I clearly understand your problem. You are not hearing the 'beep' or any of the "voice commands" that the X-5 audio system produces.
If that is in fact the case, you must turn the volume control, not the I-Drive knob. The I-Drive knob is useful for increasing map resolution, but is of no value in increasing the sound level.
Below is an image cut from page 154 of the Owner's Manual. Hopefully you have the manual and looked at the section on page 154.
Try this:
1.Look at the image below.
2.Start the car and wait a minute or two.
3.Find the corresponding volume control knob in your automobile, and place your hand upon this control.
4.Press the voice command button on the steering , quietly count to two, and at a normal speaking voice, say "Options"
5.Two seconds after saying 'Options", quickly rotate the volume control several complete turns clockwise.
6.Kindly report back if this solves your problem.
Ciao,
Dick
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