Open Road in Edision, NJ

[iMPAKT]

Probably the one of the rudest encounters I've had in my entire life. First, the place seems kind of old and run down but I’ll give them a break since they are under construction. I usually go to prestige in northern NJ but I’m down in New Brunswick for school and my break light came up so I called to bring it in to Open Road. The thing that upset me most was that when I first came in I parked my car outside and went into the service dept and one of the SAs that were working was like, don’t you know you have to pull your car into the garage? And I was all thrown off and was like um sorry this is the first time I've come here and didn't know your procedure. Second, I requested a ride back after dropping off my car when I called and the lady on the phone said it would not be a problem and after I check in and everything, I said I needed a ride back and it became a hassle. It was like my request wasn't even told to anyone.

Sorry, I had to vent because I just dropped off my car and was appalled with the service.