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Open Road in Edision, NJ
Sorry, I had to vent because I just dropped off my car and was appalled with the service.
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2006 BMW X5 3.0i _Alpine White 2004 Mini Cooper _Indi Blue Last edited by iMPAKT; 02-29-2008 at 11:55 AM. |
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#2
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sorry dude...you can talk to BMWNA, they really crack down. That's what I did to a dealer I really couldn't stand.
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#5
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even more aloof to worse treatment on my next trip in. My point is BMW dlrs are fairly arm length biz operations and it will take more than a "run down" look and a surly SA to get much of a fanny kick from BMW USA Mutha, imo. You must have diff. stlrs, along with fast X5World connections, out in IL. |
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Current: 2016 X6 ///M Black Sapphire Metallic |
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I really think that BMW USA needs to have more control of its dealers. It seems like a number of the dealers think that they should have an attitude.
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Loving my BMW |
#8
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Open Road it is. I was confused with Open Drive.
They are part of big group and own few other BMW dealers like Morristown BMW. I have had good experience with Morristown. |
#9
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Haha, same thing happened to me! I didn't know about driving up to the garage as well. Overall, if you have an appointment it is real easy. They have your name and then you take off. The complimentary ride I thought was for new car purchases at that location where you purchased your vehicle.
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sorry you had such a bad experience... My experience is you will always start out on a good note by communicating with the SA... building a repor.. it's always better for you. If you do decide to go to another dealership (1st time).. go there with an"open mind" cuase the same expectations or service you get at 1 dealership will not be the same with every dealership... they all have different rules, procedures and process. and with all of them even prestige BMW (trust me) communication always gets screwed up... don't let that 1st encounter get you down..take cmyx5go advise Last edited by PLAYERPRO; 04-23-2008 at 04:51 PM. |
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