BMW North Scottsdale ... 5 Stars

[MD11F]

I just wanted to take a moment to let members know about my experience with BMW North Scottsdale in working with BMW North America to extend my warranty. I bought one of the first X5's, I placed the order thru BMW N. Scottsdale and all went well. The car came and with in 1 week it was back for CD/DVD player problems. I have since taken this car in on several occasions for this problem, which wasn't only local to the CD/DVD system but at one point caused a short circuit that caused the car to be undrivable. The service manager Doug took my request to simply extend the warranty around the CD/DVD system and worked to get my entire car covered by a platinum level (bumper to bumper) extended warranty for 72mo and 100,000 miles. The cost of this warranty is just south of $3500, and I have a similar one on my E320 CDI so I know it's not cheap. But they worked with BMW N. America to get me covered at no cost to me.

Bravo! I have to admit, that exceeds my expectations and I cannot recommend them strongly enough as a result.