Quote:
Originally Posted by doc@tirerack
Your sales rep should keep you informed as to the status of your order, and let you know if our order from Bridgestone has been delayed or still on track as we get close to the expected shipping date. The prices quoted are locked in, be just can't control when the tire gets to us.....
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Here is the problem...I can't wait 2 weeks just to be told it will be another 8 weeks. The TireRack rep did not hesitate when I asked about the time-frame of the delay and did not check with Bridgestone like the local tire company.
I'm asking now if someone at TireRack can do me the courtesy of calling Bridgestone and confirming the approximate delivery date. I realize the time quoted is an approximation but to say 2 weeks and have it turn out to be 10 weeks is not a good company policy and leads to hard feelings. It would be better to say that the turn around is unknown than to quess because it closes the deal. The rep seemed confident that 1-2 weeks was the window.
Can you check with Bridgestone for me? I've emailed you my confirmation information.