Lower rear hatch won't open

[phildg2000]

Hi all,

I have a 2005 4.8is and I noticed today that the lower rear hatch won't open. I hear the motor operate when I press the switch but the door won't unlatch. I pried open the rear trim to check and the cable is getting pulled when I press the switch - but I guess not enough to unlatch the door. Or could the cable be detached at the other end?

Anyway, is there a way to tear it down to open it manually?

Thanks!