I am new to the forum and definitely not trying to start any trouble, especially if this is a respectable business, or even a vendor.
Anyway, I sent my cluster and MID to them to be repaired, they advertise same day turnaround service. I sent off the parts and UPS shows they received it on the 28th of Dec.
Their website says they will call prior to shipping back. I called on the 30th, they said it would ship tomorrow....the 31st came, no call, no tracking number, I called again and they said they ran out of light bulbs but that they would ship it would ship it later that today.... I waited til Monday the 4th and called again, they said the guy who fixes them is gone, but they promised to ship it tomorrow....still nothing on Tuesday, still nothing, I call again, they said they would ship it that day. Wednesday (today) arrives, I call and they said it was shipped, they sent me a dead tracking number dated December 31. The number is a pre-shipment notice and nothing has been received by USPS.
Getting very frustrated, paid almost 500.00 for the repairs (and some upgrades), now I am closing in on logging 120 miles without the dash, which is when the odometer tamper light comes on....
Any advice? Anyone deal with these guys before? I am gone for a few days next week, if I haven't received anything by then, I plan on flying out there and camping at their office (hopefully it isn't a house) until I get my money and items back.
So frustrating
