10-23-2023, 11:41 AM
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Member
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Join Date: Jun 2014
Location: SA, TX
Posts: 6,474
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Quote:
Originally Posted by Fifty150hs
WARNING
Do not believe ECS Tunings "lifetime replacement" for the tools they sell. What they actually mean is you buy the tool, it breaks, you pay them for the same tool again and send back the broken one, then you get a store credit, NOT YOUR MONEY BACK. Beware.
I now have a $275 credit to buy more of their deceptively advertised products when what I want is my money back for the tool that broke. When I called them I got nothing but attitude about it.
AVOID ECS TUNING. DO NOT REWARD THEIR DECEPTIVE ADVERTISING.
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Yeah. FCP Euro has similarly changed their "lifetime replacement" policy to that as well. But I have noticed they are no longer charging a 5-10% premium on their parts either. Still weighing whether or not I want to keep buying from them. I have enough BMWs that store credit might make sense... but the principality of it has me still on the fence. 
__________________
2005 X5 4.4i Build 04/05 Maintenance/Build Log
Nav, Pano, Sport (Purchased 06/14 w/ 109,000 miles) (Sold 8/15 w/121,000 miles)
2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)
2010 X5 35d Build 02/10
Nav, HiFi, 6 DVD, Sports Pckg, Cold Weather Pckg, HUD, CAS, Running Boards, Leather Dash, PDC, Pano (Purchased 03/17 w/ 136,120 miles)
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