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Please make this a home page link! Free cluster replacement minus labor!!! Please make this a home page link! Free cluster replacement minus labor!!!
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  #11  
Old 02-22-2007, 04:45 PM
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my radio also has dead pixels...
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  #12  
Old 02-22-2007, 05:16 PM
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Quote:
Originally Posted by benathon
Why didn't the dealer let you know about the replacement plan in the first place?
I can think of 625 reasons.
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  #13  
Old 02-22-2007, 05:18 PM
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I also had my cluster replaced. I attempted to contact Leonora Vlaovich
BMW North America but there was no such person so I sent an email to BMW NA through their web site. The information on my cluster replacement is on the other cluster replacement thread.
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  #14  
Old 02-22-2007, 07:21 PM
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We need a bulletin board for these items...


Quote:
Originally Posted by Zulu95
I can think of 625 reasons.
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  #15  
Old 02-22-2007, 08:54 PM
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BMW USA said they would pay for half the part and I would cover the rest. Should i push a little harder?
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  #16  
Old 02-22-2007, 08:56 PM
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ummm...isn't it supposed to be free because BMW acknowledged this problem? all you have to pay is the installation
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  #17  
Old 02-22-2007, 09:38 PM
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Yes.

Quote:
Originally Posted by Dylandog
BMW USA said they would pay for half the part and I would cover the rest. Should i push a little harder?
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  #18  
Old 02-28-2007, 11:43 AM
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I have been having an instrument cluster problem for the past 3 years but didn't know what to do about it. I wanna thank you for the information posted....but I am having problems contacting BMWNA. Either no one answers, or I am directed to Leonora Vlaovich and she is NEVER in the office. I sent an email and got NO response. Is there another contact person for the replacement program? Thanks.
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Old 02-28-2007, 07:31 PM
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I had my Pixels taken care of today. 1hr Labor. Leonora has emailed me back at times within minutes. Not sure why she isnt getting back to some of you..
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  #20  
Old 03-15-2007, 05:50 PM
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Thumbs up Cluster replacement program
Thanks guys for the info on the replacement program for the instrument cluster. I bought my '01 X5 used and some pixels were bad, but I didn't know there was a replacement program. I contacted BMW corporate and my local BMW dealership set me up for replacement...and it cost me under $100.
Much better than the quoted $650 for parts and additional $$$ for labor.
Thanks again!
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