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Old 12-27-2006, 10:24 AM
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Join Date: Jun 2005
Location: Long Island, NY
Posts: 72
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Warrantydirect - First Post-Warranty Claim

Had to drop off the X yesterday for an inspection and couple of minor glitches (window regulator, lock actuator) that developed since the factory warranty expired on 6/06. In lieu of the factory 4/50k warranty - I purchased an additional 5/50k warranty from warrantydirect (WD) for $2k.

During my visit yesterday, the dealer (Hassell BMW, NY) simply took a copy of my contract for their records and told me an estimate will need to be approved by WD before any work can start. If nothing is found wrong, I would be responsible for $110 diagnostic fee. 5 hrs later I recieved a call WD approved the fixes and the car will be ready before EOD. All the charges were paid for directly by WD - no paperwork, no phonecalls, nothing.

In all, my bill was for $37 (NYS Inspection fee) and I was given a new 335 coupe for the day as a loaner.

Not too shabby.....WD two thumbs up!
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