Warrantydirect - First Post-Warranty Claim

[MC©]

Had to drop off the X yesterday for an inspection and couple of minor glitches (window regulator, lock actuator) that developed since the factory warranty expired on 6/06. In lieu of the factory 4/50k warranty - I purchased an additional 5/50k warranty from warrantydirect (WD) for $2k.

During my visit yesterday, the dealer (Hassell BMW, NY) simply took a copy of my contract for their records and told me an estimate will need to be approved by WD before any work can start. If nothing is found wrong, I would be responsible for $110 diagnostic fee. 5 hrs later I recieved a call WD approved the fixes and the car will be ready before EOD. All the charges were paid for directly by WD - no paperwork, no phonecalls, nothing.

In all, my bill was for $37 (NYS Inspection fee) and I was given a new 335 coupe for the day as a loaner.

Not too shabby.....WD two thumbs up!

[Wagner]

WOW to the 335 as a loaner!

[SuperGreg]

Originally Posted by MC©

Had to drop off the X yesterday for an inspection and couple of minor glitches (window regulator, lock actuator) that developed since the factory warranty expired on 6/06. In lieu of the factory 4/50k warranty - I purchased an additional 5/50k warranty from warrantydirect (WD) for $2k.

During my visit yesterday, the dealer (Hassell BMW, NY) simply took a copy of my contract for their records and told me an estimate will need to be approved by WD before any work can start. If nothing is found wrong, I would be responsible for $110 diagnostic fee. 5 hrs later I recieved a call WD approved the fixes and the car will be ready before EOD. All the charges were paid for directly by WD - no paperwork, no phonecalls, nothing.

In all, my bill was for $37 (NYS Inspection fee) and I was given a new 335 coupe for the day as a loaner.

Not too shabby.....WD two thumbs up!

I had a similar first experience with WD. Only downside for me was that they only covered $100 per hour of labor, and my dealer charges like $130. I also used their Roadside service once to fix a flat. I like them

[ekaz]

Originally Posted by SuperGreg

I had a similar first experience with WD. Only downside for me was that they only covered $100 per hour of labor, and my dealer charges like $130. I also used their Roadside service once to fix a flat. I like them

You got a flat tire? Did the X sit that long in the garage without you driving it?

[paul1994]

Hey Since I just bought an X5 what warranty package did you guys go with? I see there is an Extracare, Majorcare,etc...

I am looking to get an warranty throuh my Credit Unioin but If there has been some good experiences with this company maybey I should check it out before I used the CU warranty place.

[SuperGreg]

Originally Posted by paul1994

Hey Since I just bought an X5 what warranty package did you guys go with? I see there is an Extracare, Majorcare,etc...

I am looking to get an warranty throuh my Credit Unioin but If there has been some good experiences with this company maybey I should check it out before I used the CU warranty place.

I got their top of the line bumper to bumper. Many here have it.

[wheelman]

Do they have anything for past the 100k mark? Other than a new vehicle!



Thanks!
Mark

[dzhoka]

good for you!
At this time they are NOT provide srvs for California! Ups !

[MC©]

Originally Posted by paul1994

Hey Since I just bought an X5 what warranty package did you guys go with? I see there is an Extracare, Majorcare,etc...

I am looking to get an warranty throuh my Credit Unioin but If there has been some good experiences with this company maybey I should check it out before I used the CU warranty place.

SecureCare+ with Emissions since my x does not have GPS.

http://warrantydirect.com/compare_coverages.asp

[motordavid]

I too, have WD's coverage:
Secure Level, with emissions opt.

Don't have Nav,Bluetooth,TVs,gizmos, etc.
and no roadside coverage.

Have not had to use it yet, but the anecdotal
reports here, are good.
GL,mD