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Old 02-14-2007, 04:25 PM
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Join Date: Mar 2005
Location: Maryland, Athens
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Rant - Mercedes vs: BMW

I love BMW's. They are the only cars I've ever owned or leased for myself. My wife, (the CEO) however, does not share my passion, and instead chooses to drive a Mercedes.

I never drive her ML, but from time to time, I get the pleasure of dealing with either MBUSA, or MB Credit. Now I know that many of us (myself included) have from time to time bitched about the treatment that we receive from BMWUSA, but let me tell you, in my experience, MBUSA and MBCC have the worst customer service that I've ever encountered...and that includes Walmart, just to illustrate how poor MBUSA's customer service is.

So, the next time you complain about BMW's customer service, be thankful that you do not have to deal with the arrogant, combative morons at Mercedes Benz. Is it any wonder that BMW continues to be profitable, while Daimler-Chrysler is cutting jobs, and losing market share to Lexus?
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