Dealer WORTHY of Praise!

[EKS PYB]

Well, I don't know if it's the dealer or just with my service advisor. After months and months of reading and researching which is a good dealer here in So Cal, i finally read somewhere here that Crevier in Santa Ana gives good discounts on parts so I thought i'd give service a try.

My brakes were squeaking loudly from Oct to November so I finally got tired of everyone staring at me so I took it to Crevier to have it checked even if the place i got the X5 replaced pads and what not and the dash wasn't lit up. They told me the place i got the X5 from didn't use OEM BMW parts that's what caused the squeaking since it was cheap pads.

That was last December and John Thatcher (SA) checked my info on the car and he said that my warranty ends this April 22 so he said, call me on March and make an appointment and let me have some work done before it expires.

I was just there this past saturday and he replaced drive belt tensioner/deflection pulleys, performed cooling system flush, replaced thermostat with housing, had entire car checked for leaks and I got a carwash. And my grand total was $0.

Howcome other dealers can't be like this one?