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#11
11-19-2008, 09:22 PM
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__________________
-Arjay 
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#12
11-19-2008, 09:24 PM
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Quote:
__________________
-Arjay
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#13
11-19-2008, 09:55 PM
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I got my x5 with a scratch on the rear bumper one time. I didn't notice until the next day. I called the dealer after to tell him that they had scratched my x5 because this wasn't there before. He simply told me that they couldn't do anything about it because I had already tooken it home. So he would not fix it. I've never really had a good relationship with any of the dealers in my area anyways.
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MY X5 PICS: http://www.xoutpost.com/members/bmwl...ms-my-bmw.html RIDES 2005 BMW X5 4.4i Toledo Blue...RIP Foose Edition S/C Ford F150 #0238 Chevrolet Trailblazer SS Ford Mustang SVT Cobra
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#14
11-19-2008, 10:11 PM
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Sometimes shit happens, and it only shows the character of they people at hand in the dealer in how they deal with it... From the sound of it the tech probably had a jacket on and didn't use a fender cover to protect from the zipper... tisk tisk! But they should have no problem sending it to the detail shop to get buffed out. Maybe you'll get a free detailing out of it, wax and all!
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"When you do things right, people won't be sure you've done anything at all" (Bender, futurama) You make something idiotproof, they'll make a better idiot You think professional is expensive, just wait until you pay for amateur. Never let your sense of morals prevent you from doing what is right. Examine what is said, not who speaks. X5 pics RIP 4.6is..... 2003 4.6is 
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#15
11-19-2008, 10:14 PM
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listen.....i swear to jesus...i just had the same problem...
i brought the car into service....and got it back with a nice couple of nicks on the bumper.....now...the car got rear sensors...so i don't know how the hell they got there...but i know for a fact they werent' there when i bought it......... i took it back the NEXT morning and pointed it out.....i have an appointment now for them to fix it....i would've left it...but i had to schedule a loaner. i was TIGHT...(mad)
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#17
11-20-2008, 12:24 AM
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#18
11-20-2008, 10:08 AM
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Quote:
__________________
-Arjay
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#19
11-20-2008, 10:09 AM
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Quote:
__________________
-Arjay
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#20
11-20-2008, 04:59 PM
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A dealer damaged / tor a rip in my dash whilst relacing the centre vent a couple of months ago. I didnt notice the hair line split until I got home. Called the dealer up the next day (I've used the same dealer for the last 10 years / 6 cars). They wouldn't admit to being responsible but DID replace it with a whole new dash. I asked them what the bill would of been and he said approx £1,000 for the part and then 1 day of full labour, approx £1,500. They absorbed the lot (£2,500 / $4,000).
I was happy You should definatly take it back to them, if they won't admit or do anything about it then take it further, speak with BMW corporate customer service, they may put the pressure on to prevent an un-happy BMW customer
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2006 E53 X5 3.0D Sport Carbon Black, Premium Sport Package, Exc Light Beige Nappa Leather, Titanium Grills & Vents, Titanium Interior, Titanium Skid Plate, Mk4 Sat Nav, TV, Bluetooth Comms Pack, 20 Inch Rims, DSP, Flared Arches, Heated Seats, Tints, De-Badged  
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