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Old 12-03-2008, 02:31 PM
jragan11's Avatar
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Don't Bother Buying Warranty Direct for a 3rd Party Warranty

Warranty Direct makes it sound so appealing that if you get their bumper-to-bumper warranty that you are totally covered........ WRONG!!!!!

Everything I have had them cover they have covered except their guide in which they use to justify labor time is always off (GO FIGURE) and you always end up paying out of pocket!!!!! They also make is sound like if you cancel their policy you will get a pro-rata refund.... WRONG!!!!

Thats only if you have not had any claims. I paid $3288 for 4 yrs 100,000 mile with 0 deductable.. Within in the 1 yr and 2 months I put in claims for $2190. I was quoted over the phone by 2 different cust service reps that I would get $1100 or so back if I cancelled. So I cancelled and now they say since I put more in claims then what I am owed I get no refund!!! I think it is a load of crap and warn people of their shady business tactics. Sorry needed to vent!!
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