Extended warranty - Auto Advantage

[StanF18]

Originally Posted by TwinsPoppa

Sorry I don't have any feedback on extended warranties but have you considered socking away money for repairs/maintenance?

Then if you don't use that money for the X you'll still have CASH for whatever.

$50/week, $200/month, $2400/year. That adds up over a few years.

I'm NOT against warranties but the inconsistent stories about claims not being covered worries me.

Good luck anyways!

Well, I'm about to add a sad story of my own. My X is currently at the stealer for an Inspection II (60,000 miles). I'll swallow the brake pad replacements, since these are consumable items which are not covered under Warranty Direct's "Major Care". But the stealer found cracked thrust rod bushings, which is part of the suspension system. "No problem", I thought to myself. I'm covered under Warranty Direct and these components are listed as part of the covered items.

Well guess what?? Warranty Direct gave me a big, fat middle finger on the cracked thrust rod bushings! I spoke to both a customer rep, and then to his manager. Their line is that unless it is a "COMPLETE FAILURE" of the thrust rod bushings, they will not cover it . And "cracks" don't qualify as a failure. It has to be a full separation! So: 3 months ago I shelled out $3200 for Warranty Direct's coverage through 100,000 miles, and this is the service I get from them. They will not cover the $410 that it will cost to replace the bushings. I tried to reason with them, but they stood their ground.

Pretty sad. Especially since they were heartily recommended by some of the Forum members on here. Another expensive lesson learned. Scam artists, pure and simple.

[jayjay_dee]

Originally Posted by StanF18

Well, I'm about to add a sad story of my own. My X is currently at the stealer for an Inspection II (60,000 miles). I'll swallow the brake pad replacements, since these are consumable items which are not covered under Warranty Direct's "Major Care". But the stealer found cracked thrust rod bushings, which is part of the suspension system. "No problem", I thought to myself. I'm covered under Warranty Direct and these components are listed as part of the covered items.

Well guess what?? Warranty Direct gave me a big, fat middle finger on the cracked thrust rod bushings! I spoke to both a customer rep, and then to his manager. Their line is that unless it is a "COMPLETE FAILURE" of the thrust rod bushings, they will not cover it . And "cracks" don't qualify as a failure. It has to be a full separation! So: 3 months ago I shelled out $3200 for Warranty Direct's coverage through 100,000 miles, and this is the service I get from them. They will not cover the $410 that it will cost to replace the bushings. I tried to reason with them, but they stood their ground.

Pretty sad. Especially since they were heartily recommended by some of the Forum members on here. Another expensive lesson learned. Scam artists, pure and simple.

Stan, looks like we have different story about Warranty Direct. Wait, i have the Luxury Care Plus, probably why we are telling diff story now... well, good luck.....

[StanF18]

Originally Posted by jayjay04x5

Stan, looks like we have different story about Warranty Direct. Wait, i have the Luxury Care Plus, probably why we are telling diff story now... well, good luck.....

I just could not justify buying the Luxury Care Plus when the Major Care alone was $3200! Honestly, how much did the Luxury Care Plus cost you??

[jayjay_dee]

Originally Posted by StanF18

I just could not justify buying the Luxury Care Plus when the Major Care alone was $3200! Honestly, how much did the Luxury Care Plus cost you??

Stan, i have the card in front of me right now, and it says $3479... so close to $300 difference with your coverage....

good investment so far...

[StanF18]

Well, then they screwed me twice, not once. Because I looked into all their "packages" and they told me the Luxury Care for my X was like $6 K. And I doubt it's because I have a V8 vs. a 6-cylinder.

Irregardless, the thrust rod bushings should still have been covered under the Major Care. So they basically f$%-ED ME.

[jayjay_dee]

Originally Posted by StanF18

And I doubt it's because I have a V8 vs. a 6-cylinder.

could be the reason, as my X is a 3.0

good luck..