getting service records for X5?

[vivanov1]

i just bought a used X5 and the BMW dealerships are telling me that the service information is private, how can i obtain the service records for my car when it was serviced at BMW?

[jayjay_dee]

huh? i bought a used X5 and when i brought it in for service i asked my SA for a printout of service records and he gave it to me...

whats the big deal?

[vivanov1]

i didnt buy it from BMW, i purchased the car from a private dealer, and went i went to BMW they said the records are private? can i argue?

[jayjay_dee]

i also bought my X from a private dealer...

the only difference i can see is, when i asked for the service report, i was at the dealer personally (for an appointment), meaning, they are sure im the new owner and the are getting business from me...

[vivanov1]

i wasnt, and didnt have my title with me either, i figure if i bring my title theyll give it to me. thanks

[clubba]

Originally Posted by vivanov1

i wasnt, and didnt have my title with me either, i figure if i bring my title theyll give it to me. thanks

That would be a good start. Also call BMWNA and make sure they have you listed as the owner. I called them asking for something and they changed me over in their system as the new owner. It took about 30 seconds.

[vtvette]

The X5 we just bought was always serviced at the dealer. The Carfax shows every visit from when it was new to when it was traded in at 80,000.

[Paydirtdog]

I bought mine at an auction and took it to a dealer 600 miles away and had no problem pulling up the service record of the car.

[dashincash]

buy him lunch.

[X5 Meister]

I agree or better yet, schedule a service visit with a BMW dealer and ask the service advisor to give you a printout.

Originally Posted by dashincash

buy him lunch.