So what DOES CPO cover/

[TowX]

Originally Posted by dragoncoach

I totally agree. Unless the dealer thinks the tranny would fall under the "wear" category. Personally, I don't think the SA is helping the OP. Maybe he should try another dealership?

That may be the case. The dealer I've been using for the past two years is the dealer I bought the X5 from but is 30 miles away and a pain to get to. I decided to try this current dealer for the first time since they're just 15 min from my home and a sister store to the Audi dealer that always treated me well. This could be an example of not having a relationship with the dealer.

As for the trans flash, there have been times when I've been pulling my race car trailer that the trans has banged so violently that I'm afraid it's going to break the trans. When I have the trailer behind me, I have to always come to a complete stop even if it's a yield or a toll booth which doesn't make any friends with people behind me and is dangerous when stopping on a yield.

And I'm still trying to understand how a bad part in a steering column is wear and tear.

[TowX]

Thanks zeroboot. I've asked BMWNA three times for something written that spells out what I'm covered for and they have repeatedly said there's no such document. And then refer me to their website which just lists highlights.

I also find it interesting that they list front and rear suspension under covered items in zeroboot's data, but under not covered wear and tear items it says all suspension items. So which is it?

I don't want this to sound like a rant, I'm not out to get something I'm not entitled to. Just trying to get a correct answer, so I can make my own decisions. And not an indictment of the dealer if in fact BMW chooses not to cover failures in the steering, suspension, and transmission software. Dealer can only do what they can get reimbursed for.

[dragoncoach]

It's looking more and more like the paper the CPO warranty is written on is more valuable to the owner as toilet paper (trying to state it nicely). I've heard from numerous people that the BMW CPO warranty is basically useless unless you experience a catastrophic engine or tranny failure. I even bought a used 325 with a 2 year extended warranty and had a few problems that weren't covered (as most items). In my opinion, CPO is a good way for dealers to offer "perceived value" to a customer as means of justifying the purchase of a used car.

[HPIA4v2]

Originally Posted by dragoncoach

It's looking more and more like the paper the CPO warranty is written on is more valuable to the owner as toilet paper (trying to state it nicely). I've heard from numerous people that the BMW CPO warranty is basically useless unless you experience a catastrophic engine or tranny failure. I even bought a used 325 with a 2 year extended warranty and had a few problems that weren't covered (as most items). In my opinion, CPO is a good way for dealers to offer "perceived value" to a customer as means of justifying the purchase of a used car.

That "perceived value" is not a good business model in long range for BMWNA. Hope they realize that before it's too late, it's always hard to change public perception later. (ever try to change the perception Toyota is reliable?, I even say it to people if they want reliable car to go with Toyota and I never even own one, that's the power of perception).

[motordavid]

Originally Posted by HPIA4v2

That "perceived value" is not a good business model in long range for BMWNA. Hope they realize that before it's too late, it's always hard to change public perception later. ...

While not disagreeing with you or dragoncoach on his opin of the "thin veneer" CPO tends to offer, I suspect most used BMW buyers simply hear CPO, "100K mile warranty", blah blah blah...

There remains some cachet on the brand and the mkting bs, imo, though nearly every brand on the planet now has some kind of "certified" pre owned/used jive.

For the brand(s) and the dlr, it's a marketing strategy to move units, especially off-lease and trade-in cars, imo. The whole CPO pump has been posted about
and annotated hundreds of times on this board; while it is not nearly as encompassing as the oe warranty, it is better than running naked.
GL,mD

[edco]

Originally Posted by motordavid

While not disagreeing with you or dragoncoach on his opin of the "thin veneer" CPO tends to offer, I suspect most used BMW buyers simply hear CPO, "100K mile warranty", blah blah blah...

There remains some cachet on the brand and the mkting bs, imo, though nearly every brand on the planet now has some kind of "certified" pre owned/used jive.

For the brand(s) and the dlr, it's a marketing strategy to move units, especially off-lease and trade-in cars, imo. The whole CPO pump has been posted about
and annotated hundreds of times on this board; while it is not nearly as encompassing as the oe warranty, it is better than running naked.
GL,mD

FWIW, I agree with you completely.. If my step transmission fails, it's better to have to pay $50 than $3500 as I did on my 2000 323 due to the infamous reverse failure.

So..does it make sense to purchase a Warranty Direct or similiar coverage, as a sort of "gap insurance"..? I've never owned a non-manufacturer's warranty, but perhaps this is a good time to consider one. Also, I bought the extended MAINTENANCE plan for my wife's 325cic. While it's not supposed to cover certain things that fall under the CPO plan, my dealer has so far included some minor items that werent covered, since the car was already on the lift, and the rattle was a loose/worn muffler bracket.

Ed

[killcrap]

contact ring for steering wheel, is covered under CPO, transmission software is covered under CPO.

[X5 Meister]

Read this thread and see post #17, 18 in particular (that document should have been filled out and given to you when you bought your CPO BMW):

http://www.xoutpost.com/bmw-sav-foru...-question.html

Originally Posted by TowX

Thanks zeroboot. I've asked BMWNA three times for something written that spells out what I'm covered for and they have repeatedly said there's no such document. And then refer me to their website which just lists highlights.

[TowX]

Originally Posted by X5 Meister

Read this thread and see post #17, 18 in particular (that document should have been filled out and given to you when you bought your CPO BMW):

http://www.xoutpost.com/bmw-sav-foru...-question.html

All I got was a single sheet of paper filled out that showed I had CPO coverage and the expiration date and mileage. But then this dealer screwed up all the paperwork, including the wrong VIN on the Illinois registration paperwork that caused me months of grief trying to fix it.

X5 has been at the dealer since Wed morning and all they've done so far is the CV, not sure why it takes 3 days to get the other things done, but I'm in one of their new X5 loaners so I really can't complain.