Quote:
Originally Posted by oxyleak
An update - I spoke with the SA at the dealership last night and there was a team of BMW guys in a meeting to triage 3 vehicles at the dealership with the same problem. The team consisted of a BMWNA rep, a field service assessor, the dealership warranty guy and the service manager. Three vehicles in for the same problem had 65K, 93K and 125K miles...all X5s. The SA told me that they were making a determination in the meeting if BMWNA would cover the repair and he said he would call me first thing this morning with the verdict.
The SA also stated that BMW is coming out with a heated oil separator in addition to the heated wrap that is installed on the plumbing to the OS. This part is not available yet but if the work is covered by BMWNA, when the part comes in they will install that one as well.
I will update the board as soon as I find out what the decision is. The SA thought I had a fighting chance at 93K.
|
Do you know if the guy with 125k got his bill picked up by BMW.??
Im amazed about the variation of how BMW handles this issue.!!
A lot of people have had this issue, and some get the parts paid for, others the job alone, some all, some half price and most of us, none at all..
How can this be.?!??
BTW. Im very happy for you that BMW picked up the tab..